FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
8734 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 132
11 days ago at 6:02 PM
Recommend's Brent

Amazing

Brent is amazing! He is very knowledgeable and great with communication.

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
Share  
11 days ago at 5:41 PM
Recommend's Marcos

The winner

my experience was amazing, he helped me all the time with all my questions at any time, and I felt that I was being supported all the way.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
Share  
11 days ago at 5:40 PM
Recommend's Matt

Smooth Process

Everybody was great to work with. We had hardly any problems, all in all it was a great experience.

Kevin's Tip: Get info for them ASAP and let them so the work.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
Share  
11 days ago at 4:07 PM
Recommend's Rob

FBC mortgage

I was kept inform through my whole process. I was never kept in the dark. I would highly recommend my lender in a minute to anybody!

Rosa's Tip: N/A

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: San Antonio, TX
Share  
11 days ago at 3:20 PM
Recommend's Scott

Jacquelyn Cardello

Everyone at FBC was incredibly helpful and patient. I feel very secure as a first time home buyer. Thank you to the team and I would definitely recommend to my friends and family!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
11 days ago at 2:51 PM
Recommend's Leonard

Best Brokers in the world!

Lenny and his team made it possible for me to become a home owner :)

Mary's Tip: You won’t need to look any further! Lenny and his team will work with you and put you into what works best for your mortgage needs...

Loan Officer
FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
Share  
11 days ago at 2:23 PM
Recommend's Scott

Wonderful experience!

Scott and his team were professional, timely, and made sure our loan process was an incredibly smooth one. I would definitely recommend FBC !

Loan Officer
Conventional Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
Share  
11 days ago at 2:06 PM
Recommend's Kristen

Excellent Communication

Kristen was very friendly. She answered question promptly and professionally.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
11 days ago at 1:34 PM

Great

Karen was very responsive and helpful.

Loan Officer
FHA Florida
Branch: Tampa, FL
Share  
11 days ago at 1:18 PM
Recommend's Jeff

Helpful, fast, best rate, after-purchase pool rolled in.

Jeff Duncan and the FBC crew did an amazing job in closing our new home loan, with pool rolled-in, in 29 days, at best rate available. They were very thorough, helped us through the process, and made everything easy with their online portal.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
Share  
11 days ago at 1:01 PM
Recommend's Larry

Donahoo

My wife and I have dealt with Larry Farber on a home purchase and two refinances in the past five years. He has always helped us reach our goals and find us the best rate. I would not only recommend FBC but mainly Larry Farber. I would not only call Larry my go to real estate agent but a friend of the family!!!!!!!!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
Share  
11 days ago at 12:49 PM
Recommend's Jeff

Great service but can improve

Jeff was an amazing loan officer, always on time with answers and tips for us. Great communication and transparency.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
Share  
11 days ago at 12:47 PM
Recommend's Jay

refinance

everything was great and Jay always explains things and will talk to you as much as needed

Loan Officer
Other Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Weymouth, MA
Share  
11 days ago at 12:40 PM
Recommend's David

Amazing service

Can’t recommend enough! Very pleasant and professional. Questions were always answered right away, very easy to contact. Will work to find what works best for customer and always with a positive attitude.

Manuel's Tip: You made the right choice, I would use FBC mortgage again without question!

Loan Officer
FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
Share  
11 days ago at 12:31 PM

Information

Overall i feel that i was left in the dark for most of the process. I had no idea that the closing cost would be 9,000+ and they did not communicate with me or go over the documents as they just sent them to me and asked me to review and sign. For a first time home buyer i have no clue as to what i was looking at. They also made mistakes that in the end i had to pay for. Also after i signed at closing i never heard a word. They got their commission and i'm left with questions. I feel like i was just another number in their books. Also for all the money i'm going to spend all i received was a $5 gift card to Starbucks and i don't even go there.

Ruby's Tip: Communication. Explain the process in detail or send someone to sit with clients and actually go over documents.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will take this review and discuss with our Sales Team on how to improve their communication skills. We will also use this experience as a training opportunity for our entire company.
Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Branch: Plano, TX
Share  
Advertisements