Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Great Customer Service
They provided great customer service, and they always kept in contact if anything changed.
Loan Officer
Conventional Florida
Great Experience!
Working with FBC Mortgage was a great choice. Jeni and her team were so responsive, and kept me in the loop the whole way. Definitely would recommend them in the future!
Stephanie's Tip: Pro tip: ask questions! Do not hesitate to ask for clarification on complex pricing and documents. It is a big purchase, so you definitely want to ensure your loan is right for you.
Loan Officer
Conventional Florida
Refinance
Very slow and the communication was sub par
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will take this review and discuss with our Sales Team on how to improve their communication skills. We will also use this experience as a training opportunity for our entire company.VA 30 Year Fixed Florida
Excellent service
The entire crew was very knowledgeable. They walked me through all the steps. The whole experience was very pleasant
Thien-Chuong's Tip: Everything is done online. Really easy
Loan Officer
FHA 30 Year Fixed Georgia
Very helpful and professional
Everyone on the FBC team was very professional and a pleasure to work with.
Loan Officer
Conventional 30 Year Fixed Alabama
FBC!!
Jaad let us know when the rates were low so we could maximize the best rate for re-financing! The process was smooth and easy. Thanks
FHA 30 Year Fixed Georgia
Simmons
Excellent process and great help from good people
Loan Officer
Conventional 30 Year Fixed Florida
Excellent Service!
FBC Mortgage company is the best customer friendly company I've ever had the pleasure of securing a home loan. Though I experienced many problems and made numerous requests to speak to a corporate representative of the builder of my new home, the representatives of FBC was always willing to assist me in forwarding my concerns to the builder. FBC returned my calls in a timely manner making me feel that they really valued me. They even assisted me in relaying my concerns to the builder when I got no response from the builder's supervisor about my concerns. Lynn Tosi, my loan officer was always there for me and kept me informed throughout my extensive wait for the building of a second home after the first signing went terribly wrong. FBC was the catalyst that kept me from walking away from the builder. Accolades to Lynn and her team for showing genuine customer friendly loyalty and service. If it had not been for the friendliness and attentiveness to the stressful situation I was going through, I would have cancelled this home purchase and went to another builder.
Phyllis's Tip: FBC Mortgage is the best!
Conventional 30 Year Fixed Florida
Refinance
From the first call to Mike everything went smooth for my refinance of my home. Always available for a phone call or returns your call in a very timely fashion. One thing I thought was really helpful - were the short videos they were simply but yet keeps you posted on the steps involved with refinancing.
Loan Officer
Conventional 30 Year Fixed Florida
Very Satisfied
Very thorough and easy process. Excellent communication along the way. Very prompt response to questions. Competitive rates. Would not hesitate to use your services again or recommend to others.
Loan Officer
Conventional 30 Year Fixed Florida
Mortgage Process Review
Mike Bedell and his team were very easy to work with and they kept us informed during every stage of the mortgage application process. Mike’s availability to answer questions and his extremely prompt return of calls or emails was very much appreciated.
Bette's Tip: Be patient! Take a deep breath and trust the members of your mortgage team. Responding in a timely manner to their requests helps to complete the process more quickly.
Loan Officer
Conventional 30 Year Fixed NorthCarolina
Professionalisms
Very thankful for everything that Heath help us with! Always on top of everything! Such a cool guy!👌🏼
Jose's Tip: Heath is the guy you looking for!
Loan Officer
FHA 30 Year Fixed Oklahoma
Great Service
Personnel were very informative and kept communication with us throughout the whole process.
VA 30 Year Fixed Florida
Best of all Lenders
I am still surprised by the way they helped me get the best interest rate with my not so good credit score and were able to help me close my house in less than 25 days.
Raju's Tip: I am very sure that they can get you the lowest rate in the market and can save you thousands of dollars.
Loan Officer
FHA 30 Year Fixed Florida
Patient and Well-Informed
Great home buying experience. Jaad and his team were very prompt in answering all my questions.
VA 30 Year Fixed Georgia
