FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
September 30, 2019 at 10:33 AM

Highly Recommend

My experience working with Gordon and Julie were great. They were professional, effective and knowledgeable. Gordon always answer my questions and concerns quickly. They made the process smooth and easy. Thank you very much!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 29, 2019 at 11:29 PM
Recommend's Wes

Wes was great. Appraiser not so much.

This is the second time I have worked with Wes. He was very professional, personable and assessable. I went into the refinance expecting to get a convention loan, but we had to change the loan after receiving a low appraisal back. I was upset and actually still am upset about the low appraisal. The appraiser was not familiar with the historical neighborhood that I live in and did not give me financial credit for the upgrades that I made to the house. It was said that because I did not completely "gut" my house that I did not receive the credit I should have. Additionally, when appraising older homes credit should be given when the house is remodeled to include the original flooring, tile and character. When appraising a historical neighborhood, an appraiser should know that it is not the same as other neighborhoods that are rated on "what is newest is worth more". Houses that are significantly smaller than mine and do not have a completely gutted and remodeled guesthouse are selling for more than mine was appraised for. I understand that appraising is subjective, but the appraisers that are sent out to historical neighborhoods in this city really should have experience and understanding of these intricate areas that are thriving due to character, location and city improvements.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 28, 2019 at 10:48 PM

Great Service

The FBC mortgages team was a great choice for me and my family. Glad we were able to choose them and get a great rate!

Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs

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September 28, 2019 at 9:25 AM
Recommend's Matthew

Refinance review

We decided to do a streamlined refinance with FBC. The process went smoothly until we saw the final closing disclosure numbers. The escrow numbers did not reconcile with our information from CENLARs escrow account. The broker from FBC could not answer our questions. On the last day a mobile closing agent/notary agreed that there was an error with the escrow numbers. It was frustrating that the FBC reps could not understand and resolve the problem when we spoke to him. Everything was concluded after contacting the title company.

Gregory's Tip: Read everything closely.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 28, 2019 at 8:38 AM

First time buyer

Lynn was helpful throughout the process. Made sure our questions were answered. Overall the process the rather painless.

Andrew's Tip: There's going to be alot of uncertainty when it comes to interest rates until about 2 weeks before closing.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 27, 2019 at 10:33 PM

Happy Himeowner

Stormie and Cristal did an excellent job handling the loan for my new home. Cristal was there to answer all my questions and calm every fear. She was always reassuring and knowledgeable. I highly recommend them if you are getting a new home loan or refinancing.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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September 27, 2019 at 3:08 PM

Great service

The team was awesome. Made the process a breeze.

FHA 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs

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September 26, 2019 at 9:38 PM
Recommend's Jennifer

Javier & Kelly Lender Review

Jennifer was a great help with all our lending needs and very patient with all our questions and concerns. She answered and handled everything for us very prompt. Would definitely recommed her to friends and family.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 26, 2019 at 8:55 PM
Recommend's Jared

Amazing

The whole process was very easy! The FBC team was organized and helped every step of the way. Everyone was quick to respond and we highly recommend using them for buying a home.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 26, 2019 at 12:14 PM
Recommend's Bambi

Great experience!

The process was smooth and easy! Bambi was great to work with and I would definitely recommend her in the future to other home buyers

Erin's Tip: Have all of your documents ready to go for a quicker decision.

Loan Officer
FHA 15 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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September 26, 2019 at 10:16 AM
Recommend's Kelly

Don’t know the answer for this

Don’t know what does this mean

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 26, 2019 at 6:59 AM

Awesome Loan Officer

I had the most enjoyable experience with my awesome loan officer, Sheri Little! She made the purchase of my new home so easy. I was kept informed at every step of the process. I would highly recommend FBC Mortgage, LLC and Ms. Little.

FHA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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September 26, 2019 at 2:03 AM
Recommend's Barbara

Sweder Loan Refi

Barbara is fantastic! We had another great experience working with her and with the FBC mortgage company. We are comfortable with her decision making and she truly has our best interests in mind at all times. We plan on working with Barbara for future loans and refinancing's.

Loan Officer
Other 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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September 26, 2019 at 12:06 AM

Home Sweet Home

I am so pleased with how helpful, encouraging and kind Cristal and Stormie were throughout my entire loan process. They did a great job on pushing my loan through as quickly as possible. Cristal was always available night or day to answer my questions or calm my fears! They are a great team of loan officers and I give them five stars on a job well done! Thank you, ladies!

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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September 25, 2019 at 10:26 PM

Persistence and patient

In compiling the information to process my loan, it took a lot of patient and persistence. The loan officer was very thorough and detailed about the information requested to process my loan.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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