FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
8740 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 132
July 03, 2019 at 12:52 PM
Recommend's Jennifer

Very Satisfied

FBC Mortgage helped us all the way , answered all questions in a very short period of time. We are very pleased we chose them .

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 03, 2019 at 12:50 PM

Home re-finance

Once again Heath went above and beyond to help us. He made the re-finance smooth and quick. Thank you, Heath for everything.

Loan Officer
Other 30 Year Fixed Oklahoma
Branch: Edmond, OK
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July 03, 2019 at 12:48 PM
Recommend's Jennifer

Great Experience

Ms. Pitcher and her team were very helpful!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 03, 2019 at 12:42 PM
Recommend's Kiel

Outstanding service

I received the help I needed from beginning to end and all my questions were answered promptly. Simply outstanding service.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 03, 2019 at 12:42 PM
Recommend's Karen

Thank you FBC

we had looked at getting a mortgage prior to working with FBC and were turned down and were hesitant to start the application over again. Karen, Gregory, and the whole team at FBC made it such an easy process, i wish we had worked with them sooner!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 03, 2019 at 12:39 PM
Recommend's Kevin

Excellent experience with Kevin Houck

From the first conversation tot he last, Kevin did an amazing job helping me refinance my mortgage. He listened to my requirements and requests and provided the best path to achieve my requests. He constantly kept me updated on the process and made it very clear what I needed to review and when to get things done. The entire process was smooth and worry-free. Kevin did an outstanding job and would most certainly work with him again in the future.

Loan Officer
Conventional 30 Year Fixed Maryland
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 03, 2019 at 12:36 PM
Recommend's Jennifer

FBC made a difficult process easier.

This is the second time we have used Jennifer and her team at FBC. Both instances have been exceptional. They walked us through the process and explained every step of the way. They were always responsive to our emails and phone calls when we needed clarification. The only hiccup was that they were still asking for documents just a few days before we were scheduled to close which was a bit confusing...but other than that it was smooth sailing. I would highly recommend Jeni and her team to anyone looking for help to get their dream home. A huge thanks to FBC Mortgage.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 03, 2019 at 12:32 PM
Recommend's Karen

New Homeowner

Thank You to Karen Grim and all those involved! Being a first time home buyer it can be very nerve wracking and scary but this team was very helpful and always responded quickly.

RONALDO's Tip: Follow all instructions given!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 03, 2019 at 12:29 PM
Recommend's Lynn

Last minute 11th hour requests

The loan processor was effecient and prompy but at the mercy of the underwriters who gave the impression that they did not review the file thoroughly and kept making last minute demandds

Irvin's Tip: make sure you have ANYTHING and EVERYTHING you in your wildest dreams suspect you might need

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a last minute request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Builder Division
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July 03, 2019 at 12:13 PM
Recommend's Scott

Build a home

We were happy with our home.

Jean Dominique's Tip: Let them know there garage don't come with the motor.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 03, 2019 at 12:09 PM
Recommend's Doyle

Fastest pre-Approval I’ve ever seen!

These guys were great, we had an Indra one day that maybe buying would be better then renting, I made a phone call to my realtor in the morning and by that afternoon we was pre-approved and ready to go house shopping! Very easy to work with also. I feel like I had an excessive amount of questions and Paul was always right there a text message away... Paul also advised and help me gain a few points on my credit which saved me a ton on interest rate! These guys gave me a better rate then even I expect and had as my goal! Incredible service!

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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July 03, 2019 at 12:02 PM
Recommend's Andy

Professional and Informative

Andrew Dame was Superb, Professional, and very Informative. Was a pleasure to work with him.

Adrian's Tip: None

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 03, 2019 at 11:56 AM
Recommend's Matt

Excellent!!!

Closed on time, very helpful, always replied quickly to phone calls and emails and closed on time. So happy!!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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July 03, 2019 at 11:55 AM
Recommend's Denice

WOOHOO!

Great Loan Officer. Very attentive and easy to contact. Kept me up to date even after work hours.

Loan Officer
Other 30 Year Fixed Louisiana
Responds quickly
Loan met my needs
Branch: Shreveport, LA
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July 03, 2019 at 11:46 AM
Recommend's Kiel

Amazing

Wonderful experience, Kiel is a constant professional and nothing but the best to deal with!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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