FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 03, 2019 at 12:42 PM

Outstanding service

I received the help I needed from beginning to end and all my questions were answered promptly. Simply outstanding service.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 03, 2019 at 12:42 PM

Thank you FBC

we had looked at getting a mortgage prior to working with FBC and were turned down and were hesitant to start the application over again. Karen, Gregory, and the whole team at FBC made it such an easy process, i wish we had worked with them sooner!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 03, 2019 at 12:39 PM

Excellent experience with Kevin Houck

From the first conversation tot he last, Kevin did an amazing job helping me refinance my mortgage. He listened to my requirements and requests and provided the best path to achieve my requests. He constantly kept me updated on the process and made it very clear what I needed to review and when to get things done. The entire process was smooth and worry-free. Kevin did an outstanding job and would most certainly work with him again in the future.

Conventional 30 Year Fixed Maryland
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 03, 2019 at 12:36 PM
Recommend's Jennifer

FBC made a difficult process easier.

This is the second time we have used Jennifer and her team at FBC. Both instances have been exceptional. They walked us through the process and explained every step of the way. They were always responsive to our emails and phone calls when we needed clarification. The only hiccup was that they were still asking for documents just a few days before we were scheduled to close which was a bit confusing...but other than that it was smooth sailing. I would highly recommend Jeni and her team to anyone looking for help to get their dream home. A huge thanks to FBC Mortgage.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 03, 2019 at 12:32 PM

New Homeowner

Thank You to Karen Grim and all those involved! Being a first time home buyer it can be very nerve wracking and scary but this team was very helpful and always responded quickly.

RONALDO's Tip: Follow all instructions given!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 03, 2019 at 12:29 PM

Last minute 11th hour requests

The loan processor was effecient and prompy but at the mercy of the underwriters who gave the impression that they did not review the file thoroughly and kept making last minute demandds

Irvin's Tip: make sure you have ANYTHING and EVERYTHING you in your wildest dreams suspect you might need

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a last minute request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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July 03, 2019 at 12:13 PM
Recommend's Scott

Build a home

We were happy with our home.

Jean Dominique's Tip: Let them know there garage don't come with the motor.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 03, 2019 at 12:09 PM
Recommend's Doyle

Fastest pre-Approval I’ve ever seen!

These guys were great, we had an Indra one day that maybe buying would be better then renting, I made a phone call to my realtor in the morning and by that afternoon we was pre-approved and ready to go house shopping! Very easy to work with also. I feel like I had an excessive amount of questions and Paul was always right there a text message away... Paul also advised and help me gain a few points on my credit which saved me a ton on interest rate! These guys gave me a better rate then even I expect and had as my goal! Incredible service!

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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July 03, 2019 at 12:02 PM
Recommend's Andy

Professional and Informative

Andrew Dame was Superb, Professional, and very Informative. Was a pleasure to work with him.

Adrian's Tip: None

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 03, 2019 at 11:56 AM
Recommend's Matt

Excellent!!!

Closed on time, very helpful, always replied quickly to phone calls and emails and closed on time. So happy!!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 11:55 AM

WOOHOO!

Great Loan Officer. Very attentive and easy to contact. Kept me up to date even after work hours.

Other 30 Year Fixed Louisiana
Responds quickly
Loan met my needs

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July 03, 2019 at 11:46 AM

Amazing

Wonderful experience, Kiel is a constant professional and nothing but the best to deal with!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 03, 2019 at 11:46 AM

BAMBI WILLIAMS

THE ENTIRE PROCESS WAS SMOOTH AND I WAS VERY WELL INFORMED THROUGHOUT THE DEAL. WOULD DEFINITELY USE THIS COMPANY AGAIN.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 11:44 AM

Great To Work With

Our situation changed multiple times and Michael was able to work with everything we threw at him.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 11:36 AM
Recommend's Matt

Fast service!

Matt and his team got it all done so fast! Great job!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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