FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
January 18, 2018 at 6:10 PM
Recommend's Kelly

House Mortgage

Before the close one day before. The mortgage bank ask representive ask for more documents hard to find a holiday.. These document can be request at least few day before the close.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we may be required to ask for documents that are submitted to multiple levels and at possible different times. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Branch: Longwood, FL
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January 18, 2018 at 9:29 AM
Recommend's Marci

Professional and Prompt Service

Marci Snyder guided me through the loan process from beginning to end in a professional and clear way. She returned my calls and e-mails quickly and answered all my questions. We had to complete our loan process in about 30 days and Marci made everything possible to ensure we did. Everything moved fast but every step and every request was clearly explained. It was a pleasure working with Marci.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 18, 2018 at 7:55 AM

Very reliable and helpful company

Everyone in this company worked very hard for us. We had a tricky time with builder issues and they were on it at every curve. Appreciated all of the hard work they provided all the way to the closing table. Calls were always returned quickly with all questions answered.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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January 18, 2018 at 4:43 AM

Great Customer Service

John and his team have mastered their craft and were always available to educate and provide assistance through every step of the process. I appreciated their flexibility and constant focus on helping me close on time with the best economics available. I am very satisfied with my outcomes. My one suggestion for improvement is the lead time provided for the pre and final disclosure. The goal should be to deliver earlier to allow for unexpected events and avoid unnecessary anxiety on the part of the customer.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 17, 2018 at 8:58 PM

Sanders Home

The lender was very effective, knowledgeable and a pleasure to work with.

FHA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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January 17, 2018 at 8:09 PM

Quick and Easy

FBC contacted us to lower our mortgage payment and rate. We agreed and went through a very quick and easy process to refinance. Closing agent even came to our house on a Saturday morning for us to sign.

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 17, 2018 at 4:41 PM

Awesome!

Everyone at fbc was supporting and guided me through this process as a first time homebuyer. Glad to have worked and picked FBC.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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January 17, 2018 at 2:42 PM
Recommend's Matthew

16033 Treeline Drive Hudson Florida 34667

16033 Treeline Drive Hudson Florida 34667

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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January 17, 2018 at 12:13 PM

Mortgage Loan

The service was good with great communication.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Eagle Creek Office-Orlando, FL
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January 17, 2018 at 12:01 PM
Recommend's Mike

Mike Bedell - 5 Stars!

This was my 2nd purchase/move in 2 yrs. Both went smoothly, but Mike made things so easy! Always available for questions (even while out of the country on vac!), always patient and explained things thoroughly. I recommend Mike highly!

Loan Officer
Conventional 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs

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January 17, 2018 at 10:29 AM
Recommend's Jeff

organized, on-point, awesome

Jeff knows his sh*t. He's very detailed, organized, and punctual with what he says and does, while getting others (along with the buyer) to work together to make for a smooth close. We had challenges that ultimately could have been a deal breaker, but Jeff ultimately facilitated resolution and we still closed very quick. Jeff and his team know what to expect and are proactive to avoid issue. I will be referring anyone looking for a loan to this team without a doubt.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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January 17, 2018 at 10:05 AM
Recommend's Matt

FBC is Awesome!!!

This is my 3rd time using FBC Mortgage in the last 4 years and Matt Andre, along with Chris Hartman and NIcholas came through again. Even though Builders mortgage company offered a $7500 incentive it was not worth the aggravation I endured. Called FBC and done!! No hassle straight forward processing. Great job!

George's Tip: Definitely give them an opportunity if you want upfront honestly, professionalism and fast service!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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January 16, 2018 at 6:48 PM
Recommend's Kelly

Best Service!

Excellent service. They made the process very easy and they were very friendly and helpful. Thank you!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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January 15, 2018 at 1:06 PM

Thank You!

Thank so Much Norman and Team! Norman and his team were great, Norman helped us figure out the best way to re-finance our home into our names and out of my mother in-law name after her passing. Wasn't an easy job and he helped us every step of the way, we highly recommend Norman and his team. Thanks again, Erica & Rogelio

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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January 14, 2018 at 7:59 AM

Thank You!

There are no words to express how helpful and how hard Jim and and Stephanie worked to get our loan approved. The smiles on my families face after the first night was priceless. I would highly recommend Jim and his team for your next mortgage!

Jumbo 7/1 Adjustable Rate Mortgage (ARM) Georgia
Responds quickly
Loan met my needs

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