Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
American Title Co
American Title was excellent in doing our transactions
Nilda's Tip: Aimee & Anna were fantastic, but so was everyone else there
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.Loan Officer
Other 30 Year Fixed Florida
Great Communication
Jared and his associates from FBC were awesome! They answered multiple questions via phone and email always the same day. Everything was explained up front with no hidden fees.
Loan Officer
Conventional 30 Year Fixed Florida
Experience with FBC Mortgage
I had nothing but frustration using FBC. No communication, no assistance, no response to questions. I even received a call from someone on a Saturday evening at 10:30 for backup information. Because of their lack of professionalism, my mortgage rate was higher than expected because they did not lock.
LINDA's Tip: Think twice before using them, even if you are told they and Maronda will pay your closing costs. You will not know what to bring to closing until almost closing day.
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.Conventional 15 Year Fixed Florida
FBC
The process was made easier due to the efficiency of my loan officer
Loan Officer
Other 30 Year Fixed Florida
Dominica Drive Naples
Joanne was very helpful throughout the loan application process. She was truly a pleasure to work with. We would highly recommend Joanne and FBC to anyone.
Loan Officer
Conventional 15 Year Fixed Florida
Kim and team
The best loan officer in the state....never lets you down and works hard for her clients
Loan Officer
VA 30 Year Fixed Florida
Need more frequent status updates
During initial loan review, it seemed that large amounts of time went by with no updates. It was not clear which part of the organization was reviewing the loan application or if anyone was even working on the loan application. I would have liked to have seen better acknowledgement of receipt of documentation, and where we were in the application process (waiting for documentation, review by underwriter, etc). Seems like the process took a long time. Almost 7 working days from documentation submission until we heard from Processor (no contact during this period). Then, 4 more weeks of exchanging emails about documentation, and another week until conditional approval. I recalled a couple of incidents where I was told that I should have a decision the next day, but after a couple of days had to follow up to request a status. I would prefer more proactive communication. Also, "failure" of secure document submission was a bit concerning. I submitted documents through website and was told "They are not uploading can you fax or e-mail them to me?". What is the point of having secure document submission if the recipient cannot upload them?
Loan Officer
Conventional 15 Year Fixed Florida
Great Team and FBC closed on time with few issues
Gordon and his team at FBC helped me through every step of the loan process! They were available to me when I called or returned my calls promptly. I had the process explained to me and was able to get the home of my dreams. I locked-in at a lower rate than the competition, but I still received great service and attention to my loan. Overall, I am happy with the outcome and would use them again.
Conventional 30 Year Fixed Georgia
Great Service!
Maria thank you for the excellent service you provided to me in financing my loan for a new home. Overall the process was stress-free and very smooth. Your expertise, knowledge and personal touch went a long way to ensuring I had great service throughout the entire process. The process was quick and painless :). You were very response, andI appreciate you and the quality of care in helping me to secure my new home. THANK YOU!
Conventional North Carolina
FBC Mortgage-Blau/Miller
Marci Snyder was so helpful during the loan process. She promptly returned my calls, answered all questions and was professional and courteous, very nice working with her.
Loan Officer
Conventional 30 Year Fixed Florida
Single family home (New purchase)
I talked to several banks local and national when I started looking for new house. Everyone I talked with denied our pre-approval due to some stupid reasons. Then, one day I was looking through a magazine that I got from Indian grocery store. Fortunately, I found Ms. Avni's contact details and gave her a call. We discussed my current life scenario and plans of buying a new house. Instead of directly denying the situation, she helped me find a right way to how should I pursue this process. Today, on 12/08/16 we closed my new home and I am so glad I chose Ms. Avni and FBC mortgage for as my lender. They have helped me in every way possible in getting this new home. I would be very gladly working with them for my future projects. Thanks to FBC team, Ms. Laura Anderson and special thanks to Ms. Avni!!
Conventional 30 Year Fixed Georgia
Great Experience
We are a return customer. First, we worked with Angelica and Emily on the purchase of our home. Then, we came back and did our refinance. Angelica and Emily were very patient, professional and available through the process. I would recommend Angelica and her team to anybody.
Conventional 15 Year Fixed Florida
Outstanding
FPC and specifically Lisa did wonders and worked very hard to get me an affordable loan. Lisa was able to answer questions expertly and timely, even as the numbers changed during negotiations with the seller. I would highly recommend FBC and Lisa to those seeking a reliable and knowledgeable lender.