Victor Arreola

86% of customers would recommend Victor Arreola

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Customer Reviews

4.6 of 5
7 Reviews
Responsiveness 86%
Product met needs 100%
Competitive rate 100%

Reviews for Victor Arreola

19 days ago at 11:47 PM
Recommend's Victor

Excellent Lender

Responsive and very attentive.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 29, 2017 at 11:12 AM
Recommend's Victor

Victor Arreola is a rockstar

Victor was responsive and helpful. At no time did I ever feel like I was waiting on him for anything. His communications were timely and professional and he answered all of my questions. He even went out of his way to call me to explain anything I was confused about. I am a first time home buyer from out of state. This process could have been a nightmare without Victor.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 25, 2017 at 11:34 AM
Recommend's Victor

Fast, efficient and headache free

I am usually very wary when I work with any business as from my experience people tend to make stupid mistakes all the time; however, the experience I had with Loan officer Victor Arreola and subsequently FBC Mortgage was a breeze. I was pre-approved and later cleared to close without any issues or delays. I have to admit Victor lived up to his promises. He was not all talk. And at the same time, he did it while maintaining great customer service. Thank you so much for such a great experience :)

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 17, 2016 at 7:51 PM
Recommend's Victor

Good experience

I was pleased with my loan process. Easy and pleasant to,work with!

FHA 30 Year Fixed Colorado
Closed on time
Responds quickly
Loan met my needs

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February 03, 2016 at 6:38 AM
Recommend's Victor

My loan process

Everything went well during my construction loan

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 27, 2015 at 10:47 AM
Recommend's Victor

Customer Satisfaction

I thought moving from Pa. to Florida would be rough, but Victor is very thoughtful, professional, and a calm in a storm. With the help of Shayla Brown, his people help guide me thru very ruff waters. I would recommend anyone to listen to him. He's helpful and knowledgeable. I am very satisfied with the work from FBC. My son wants to move here also. I would strongly point him to Victor Arreola.

John's Tip: Listen carefully to professional advice and form an opinion from that.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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June 06, 2015 at 8:37 AM

Wasn't a good experience second time around

This was our second time using FBC mortgage as this was our second home purchase. We were surprised at how different the experience was this time around. We kept getting incorrect information that almost delayed our closing. We had to contact the branch manager in order to get the information we needed. The loan officer and processor didn't seem to really work together. When we expressed our concerns to the processor she simply said she doesn't handle that. We felt she could've contacted the officer to help us but that didn't happen. Just overall, we didn't have a good experience.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
FHA 30 Year Fixed Florida
Closed on time
Loan met my needs

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