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Reviews for Stephanie Fera-Haygood
Awesome lenders
The team that I worked with, led by Stephanie, was very kind, patient, and kept on top of me. They are an excellent group of people to work with. For all my future lending needs, I will most definitely contact this company.
JOSEPH's Tip: None. They will take care of you.
Conventional 30 Year Fixed Florida
Thankful that we chose HLT
I can't say enough how happy we are that we chose Home loans today. Stephanie was so patient and informative, answering our dozens of questions during the process. We got a much lower rate than we were quoted anywhere else and were ready to close days early!
Conventional 30 Year Fixed Arizona
Excellent Experience
Stephanie was very pleasant and organized as well as a great communicator during the application and approval process. The rest of the staff also were very professional. I was impressed how smoothly things went from day one. They beat the rate my credit union was offering even!
WALTER's Tip: Have all necessary information prepared and organized at the initial meeting.
Conventional 15 Year Fixed Florida
Great Job
I worked with Stephanie for over 4 months during my home buying process. She did an excellent job. She always responded to my emails quickly and answered all my questions. When my loan was in underwriting and the underwriter had additional questions, she helped me to answer them. I would definitely use Stephanie again and would recommend her to anyone.
Conventional 30 Year Fixed Texas
Terrific Customer Service
Stephanie did a phenomenal job. She was professional, patient, and very helpful throughout the entire process. She facilitated a smooth transaction and made the whole process incredibly easy. I would recommend her to anyone looking for financing. Thanks Nadeem Lakhani
FHA 30 Year Fixed Texas
Just an Awesoem Experience
Home Loans Today (dba - FBC Mortgage) was an absolutely awesome mortgage company to deal with. I have gotten many originating mortgages and re-fied numerous times, typically looking for a different mortgage company each time due to how rates are calculated and bad experience the previous time. I no longer have to look for another Mortgage company. The loan officer Stephanie was awesome. Underwriter Melea was awesome. Underwriting manager was awesome. I had issues with one piece of documentation the investor didn't like, the HLT team was able to find another investor and got me the same rate and terms. Everyone I dealt with at HLT was professional and very friendly. Thank You HLT. I will use them again for all future mortgages. I highly recommend HLT.
Will's Tip: The HLT Team was very professional throughout the loan process. Very friendly and helpful as well, which is pretty rare in today's business world. If you want a great mortgage experience and close on time, use Home Loans Today.
Conventional 7/1 Adjustable Rate Mortgage (ARM)
Willing to work hard
Our loan was more complicated than most, to the point that another lender wouldn't even try to underwrite once they got the paperwork. Home Loans Today took it on and was willing to work hard to make the loan work and at an excellent rate. The process was not completely smooth (it never is I suppose) but Home Loans Today resolved issues quickly. Our loan officer was Stephanie Fera and I would highly recommend her: professional, competent, and responsive, she worked very hard from initial contact till our (on time) closing.
Conventional 30 Year Fixed
Honest and Professional
My wife and I researched many Lenders prior to selecting Home Loans Today. "Stephanie Fera" was our point of contact at Home Loans Today and we can honestly say that Stephanie's expertise, promptness and professionalism made our refinance a simple task. Throughout the entire process, Stephanie maintained constant communications with us, our original lender and our title company. We were so impressed, we refinanced our second home with Stephanie. We are so grateful to Stephanie and Home Loans Today. We highly recommend Home Loans Today to anyone who is considering Refinancing their home. Thanks again Stephanie!
Raland's Tip: Have all of your supporting documents ready. Home Loans Today can provide you with a list.
Conventional
Home Loans Today Provides Excellent Customer Service
My wife and I are delighted that we chose Home Loans Today to close our refinance. Our loan officer, Stephanie Fera, was professional and honest, and upfront with us about issues that arose. We encountered some challenges with our title company, and Stephanie and the Home Loans Today team work along with us until all issues were resolved. If you're looking for the best rate for a refinance or new mortgage, and you want to couple that with professional and courteous service, then I highly recommend Home Loans Today.
Mervin's Tip: Even if you already have a quote, give Home Loans Today to see if they can give you a competitive rate. They're customer service is outstanding.
Conventional 15 Year Fixed
Exceptional Service
Stephanie was wonderful to work with regarding my refinance. She was very knowledgeable, professional, and very responsive. Stephanie as well as processer Scarlott Gleason were just a pleasure to work with. They both had personality and felt like I was a friend to them not just a "number". They took the time to answer my questions, and I never felt I was bothering them when I would contact them via email or telephone. Less than 30 days from contact to closing. I would recommend them to anyone looking for a loan. Exceptional Service!!
Conventional 15 Year Fixed
Home Loans Today Refi - Very Good Experienc
My experience with Home Loans Today was very positive. During the closing, the Closing Agent I used commented very positively about her interaction with the lender I used through Home Loans Today (we used Stephanie Fera). I really appreciate their high level of professionalism. I've referred a number of friends already to Home Loans Today.
John's Tip: One suggestion I would have for other customers is to get a good scanner if you do not have one. Ours scans directly to .pdf file and automatically moves the file to our computer. This helped us save time during the documentation process at the beginning of the loan process.
FHA 15 Year Fixed
Pretty Simple
The process itself was pretty simple and easy. This is the first time I have done everything electronically and over the internet but it all worked out. I would do it again for sure! The only negatives was that my phone number was wrong on the original documents which I changed but those changes never it made it into their system so they tried to contact me on a few things (paper-work ect..) and claimed they could never get me. I wanted the amount to pay at closing to be more because I had budgeted for it. I know most people might not see that as a negative but I had the specific conversation with my loan officer 3 times and I wound up paying a different amount. Granted it was less so I can't complain but it would have been nice if they listened to my request. I would use them again and even recommended them to family and friends.
Lender Response
I regret that Home Loans Today was unable to meet this borrowers expectations. I have reached out to this borrower to discuss his experience but have been unable to reach him. Matthew Cramer: Production Manager for Home Loans Today. [email protected] 866-919-3024 ext 218 NMLS# 317185Conventional 15 Year Fixed
Excellent experience
Stephanie Fera with Home Loans Today helped make our refinance experience go very smoothly. She and her coworkers that we worked with were all very professional and responsive throughout the process. It was a very good experience for us. Even our closing agent commented on the high professionalism of Home Loans Today as she prepared for our loan closing.