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Reviews for Shane Guillory
The process
Things were fine most of the time. However, toward the end, between the lender and the title company, their communication was lacking. The left hand didn’t know what the right hand was doing.
Lender Response
Mr. Carter, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)Conventional 30 Year Fixed Texas
Responds quickly
Loan met my needs