Seymoine L Schmidt

94% of customers would recommend Seymoine L Schmidt

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Customer Reviews

4.9 of 5
70 Reviews
Responsiveness 98%
Product met needs 100%
Competitive rate 97%
Real Estate Pro Reviews 3

Reviews for Seymoine L Schmidt

3 hours ago at 1:23 PM
Recommend's Seymoine

Great work !

True professionals

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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27 days ago at 4:21 PM
Recommend's Seymoine

Highly Recommend

Team was great to work with. Very responsive and efficient. Would highly recommend

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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27 days ago at 6:23 PM
Recommend's Seymoine

Amazing

FBC made everything happen via phone, text, and email even though we were 400 miles apart and I closed early!! Highly recommend!!!!!

Roxanne's Tip: Have all of your documents ready.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 13, 2020 at 2:43 PM
Recommend's Seymoine

excellent communication skills

Always pleasant, responsive , courteous and understanding

Lorraine's Tip: seek Seymoine first

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 27, 2020 at 10:42 AM
Recommend's Seymoine

Great mortgage team

Seymoine and her team were very helpful in securing a loan for our beachside condo. I felt like I was kept informed throughout the process and things progressed smoothly from my end, even as Covid-19 closed in on everyone. Thanks FBC Mortgage!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 04, 2020 at 6:55 PM
Recommend's Seymoine

Wonderful & ThankYou

Seymoine could not have been more professional, helpful, or patient!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 29, 2020 at 10:16 AM
Recommend's Seymoine

Awesome Experience

Seymoine my loan officer was fantastic. Very knowledgeable . Extremely helpful to me and very patient. I t had been a long time since I had a mortgage so had lots of questions. All the staff including Jan was great. Very happy with this company.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 12, 2019 at 9:41 PM
Recommend's Seymoine

Gercke morgage

Seymoine kept things moving pretty well. I did send a couple of questions that didn't get answered. I wondered why the mortgage was at 4.7% when we had been told it would be under 4%. My bank had told us that it would be under 4% also. If we had known that it would be 4.7% we might have taken a different route. By the time we knew that it was higher than we had thought we already had three weeks into the process and didn't want to start over.

Herman's Tip: get the interest rate up front in writing.

Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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October 12, 2019 at 7:08 AM
Recommend's Seymoine

AAA Title

Excellent customer service and FBC has a very supportive loan team.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2019 at 10:21 AM
Recommend's Seymoine

Worked out .... finally

Had some bumps along the way which resulted in unnecessary delays, extra work for me and stress/anxiety which affected my PTSD. Some lack of communication but generally OK in that regard.

Anthony's Tip: Get an acknowledgement of receipt for all documents that you send either electronically or by other means. Ask to be updated on a regular basis.

Lender Response
Thank you so much for your feedback Anthony. We appreciate the transparency and always want to improve on our communications and service levels. We are very pleased to hear that you are happy with your loan terms and your purchase closed on time and you are now in your new home. We will look back at what we can improve on from a communication and documentation standpoint to better improve our processes. Thank you again for trusting us with your mortgage and we hope to earn that opportunity again next time and build from this experience for you. Congratulations on your new home and we hope it brings you many happy memories for the years to come!
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 12, 2019 at 8:16 AM
Recommend's Seymoine

Seymoine rocks!

Trust Seymoine. She is straightforward and honest.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 7:39 PM
Recommend's Seymoine

Excellent Choice

Seymoine really knows her stuff and will work with you to get you approved. She really helps you to understand the process as you go along.

Brett's Tip: No question is a stupid question.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 11:46 AM
Recommend's Seymoine

BAMBI WILLIAMS

THE ENTIRE PROCESS WAS SMOOTH AND I WAS VERY WELL INFORMED THROUGHOUT THE DEAL. WOULD DEFINITELY USE THIS COMPANY AGAIN.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 09, 2019 at 2:17 PM

Anastasia by the Sea Condo

Closing went well but late demands for additional details that could have been requested sooner than later were annoying.

Conventional 15 Year Fixed Florida
Closed on time
Loan met my needs

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February 01, 2019 at 7:56 PM
Recommend's Seymoine

Informative

Seymoine kept me well informed and calm thru a process where I was totally unfamiliar .

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
January 22, 2019 at 11:52 AM

Rock Star Service

Seymoine goes above and beyond to assist all involved in the transaction. She is very knowledgeable on all mortgage products and always available to her customers. Her positive attitude is an asset especially during, what can sometimes be, a very stressful time for Buyers.

Conventional Florida

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November 28, 2018 at 3:36 PM
Recommend's Seymoine

Niblett review of FBC

The three ladies involved with out loan, Seymoine Schmidt, Marcy Hunter and Julie Mycroft, were truly excellent and responsive and efficient in working with me to get the task accomplished. In addition, they displayed a refreshing sense of humor and patience when I vented about the many absolutely and unnecessary stupid questions asked by the underwriters. Truly a waste of time and patience for all of us.

Charles's Tip: Educate the underwriters to ask meaningful questions and not waste everybody's time and patience. This loan is 7% of our net worth, and the underwriter was chasing a $30 late payment fee!! The property was appraised at $365,000 and our loan is $276,000. If we went bankrupt yesterday FBC already has a profit of $89,000, and they are chasing $30??? Get real here!!!

Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Loan met my needs

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November 19, 2018 at 12:13 PM
Recommend's Seymoine

You could not have done better

Without Seymoine and the Realtor Joe Hatin this loan would not have happened. They were wonderful and such a wonderful help. I could not have asked for more efficient help.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 19, 2018 at 7:31 AM
Recommend's Seymoine

Great Team To Work With

Seymoine was great to work with along with Julie and Marcy. They made the process easy and delivered as promised and on time.

David's Tip: Have your documents in order. It really helped that I had a number of tax years and other documents already available.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 16, 2018 at 2:40 PM

Excellent service

My husband and I were securing a loan from our home in PA. All our dealings with Seymoine were long distance via phone and email. In spite of that, she ensured we received all the pertinent information in a timely fashion. She provided documentation and answered all our questions quickly and thoroughly. Although I knew that it was likely that our mortgage would be sold to another institution, I sure will miss dealing with Seymoine. Her follow-up, mastery of the mortgage types and processes, and her outstanding communication skills made our application process easier than we anticipated. Often, if I was very worried about something, I would call her. She would walk me through my issues and I always felt much more educated and less worried after our conversation.

Other Florida
Closed on time
Responds quickly
Loan met my needs

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July 30, 2018 at 10:45 AM

Wonderful Experience

It was a pleasure to work with Seymoine and her team from FBC Mortgage. She was very knowledgeable, helpful, and responsive. My husband and I were first team buyers, and without the assistance from Seymoine and her team, we would have been lost! We were extremely grateful to have them guiding us along the way. We were able to close in 30 (just like we planned) without any hiccups!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 25, 2018 at 12:25 PM

Living a dream

We really appreciate the work that was done to get our loan. Seymoine Schmidt was very professional and very helpful. I know I will recommend her to anyone I know that is interested in buying a home or condo here in Florida. Working with her was very easy and she made us feel like we were her only clients. She returned our calls right away. Thanks to Seymoine we are in our new home. Thank you Seymoine.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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