Scott Kennedy

87% of customers would recommend Scott Kennedy

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Customer Reviews

4.8 of 5
54 Reviews
Responsiveness 98%
Product met needs 98%
Competitive rate 95%
Real Estate Pro Reviews 6

Reviews for Scott Kennedy

19 days ago at 11:10 PM
Recommend's Scott

Very pleased

Everyone was helpful and very responsive to my needs and questions

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 21, 2017 at 2:51 PM

Closed on Time

Scott and his team helped us to close on time. He was professional and courteous throughout. He walked us through the process ensuring we always knew what was happening.

Conventional Florida

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June 14, 2017 at 4:03 PM
Recommend's Scott

Customer Feedback of Loan Refinancing and Funding Experience with FBC Mortgage.

I worked with Scott Kennedy Team from FBC Mortgage for refinancing and funding my real estate investment property loan. I’m thankful and grateful to Scott Kennedy Team and FBC Mortgage for refinancing and closing my loan on time. As always, it was pleasure working with Scott Kennedy and Fabian Gomez during this refi loan journey and making it to the finish line again successfully. Scott Kennedy was great to work with refinancing this loan and was very dependable, timely, quick, always picked up the phone, systematic, patient, responsible, helpful and customer friendly in processing my loan and closing it on-time. I thank Scott Kennedy Team for the excellent customer service. I appreciate it. I will look forward to a long term working relationship with Scott Kennedy Team and FBC Mortgage again in the future for refinancing or funding all my real estate investment properties. This gives me trust and confidence to do more business with FBC mortgage in the future and hence I will recommend FBC mortgage to my friends, colleagues and relatives... FBC Mortgage has the true potential to be the top most choice of Mortgage Company for real estate investors in USA, at the national level. Go FBC Mortgage!!

Darshan's Tip: I will recommend FBC mortgage to my friends, colleagues and relatives for refinancing or funding all real estate investment properties...

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 31, 2017 at 11:47 AM
Recommend's Scott

great start, anxious ending

Scott Kennedy assured us that he could get the job done and he came thru. His colleague Sarah Sneed was great to work with. The process went incredibly smooth for the first 95% but became a little rocky during the last 36 hours. Their communication was excellent throughout. Scott and Sarah always responded to any question or concern in a timely fashion, whether thru text, email, or phone call. I'm not sure who is responsible for the last 36 hours, but our experience was awful. We needed to have our approval and paperwork sent to our title company by Thursday morning so we could returned all the signed and notarized documents thru overnight mail for a Friday closing. From Wednesday on, we continued to hear it was awaiting final approval and that it was being looked at by a manager or underwriter. We finally received the package Thursday afternoon at about 2:30. Fortunately we had the forethought to be at our home credit union with a notary waiting, where we printed, signed, and set the land speed record to the post office to send the overnight with literally minutes to spare. To say that last day was stressful would be the understatement of the century!! We were within minutes of losing our deal. We can't believe the final days couldn't run smoother than they did.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 02, 2017 at 9:24 PM

Unsatisified customer

Needs to follow up with his clients, not everyone is knowledgeable and understand the process. Buying a home is a big step, commitment and investment. The lender should be available and attentive to the client, walk them thru the steps and guide them to make a good decision.

Louis's Tip: Lack of customer service, the staff are not knowledgeable had to wait for Scott's call to get answers. Needs to be more sensitive to people's needs, goals and future. Not organized and not attentive to detail, I consistently had to inform them the information on the paperwork was incorrect. My closing was delayed due missing paperwork from the lender.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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April 11, 2017 at 4:56 PM
Recommend's Scott

Scott was great

Scott did an amazing job and had a lot of patience while handling the process very confidently and very professionally. Couldn't have closed it within 30 days if not for Scott. Thank you Scott!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
March 12, 2017 at 10:48 AM

Exceptional Service

Scott Kennedy has been a pleasure to work with. He is extremely knowledgeable, professional and provides excellent customer service. He Is readily avaibile to answer any questions or concerns and makes the loan process easy as possible for home buyers. I will definitely recommend clients to him in the future and I look forward to working with him again!

FHA Florida

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February 21, 2017 at 11:02 AM
Recommend's Scott

My loan

The entire process started out real smooth, then got rocky, really quick. Scott still made everything happen and on time! Everything was great, my only negative was lots of paperwork was sent without some explanation of what I am signing. I was either able to google the forms or call and get the answer.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2016 at 11:07 AM
Recommend's Scott

Justin C

Scott and his team at FBC were helpful and professional throughout the entire home buying process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 08, 2016 at 12:51 PM
Recommend's Scott

Excellent experience!

Even though the process of buying a home is stressful, FBC Mortgage went above and beyond making the process as easy as possible. They are professional and very easy to work with. They kept me informed and were completely transparent through the process. I would highly recommend them!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 03, 2016 at 3:25 PM
Recommend's Scott

FBC Mortgage and Scott Kennedy are wonderful and easy to work with!

We went with Scott Kennedy at FBC Mortgage to do our refinance on our home. Scott made a somewhat complicated process easy and smooth. We even closed before our scheduled close date! He was available to answer any questions that we had and helped us understand the process. I couldn't recommend Scott enough!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 07, 2016 at 9:52 AM

Great Rate, disappointed in the process.

As a first time home buyer, I felt very jerked around in this entire process. I do feel satisfied about my rate, and the down payment that I put down was helpful for my finances. Nobody told me when to expect things, nobody introduced who they were when they emailed me - it was a lot of here, sign this, do that. I'd be happy to do whatever they needed, as long as the document was simply explained to me. I had a lot of issues with various things, which all got figured out - but that wouldn't have been issues had somebody simply explained the process to me better (or, for that matter at all.) FBC disappointed me badly.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 01, 2016 at 3:30 PM
Recommend's Scott

Great job

Scott Kennedy and his team did an excellent job!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
May 09, 2016 at 7:47 PM
Recommend's Scott

Superb!!!

Working with Scott and FBC on financing our home was the easiest process. He made himself available for any questions. Responded quickly to concerns. This organization is professional and efficient. Transparent process from start to finish. I can't thank them enough. I highly recommend them.

VA Florida
Responds quickly
Loan met my needs

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May 09, 2016 at 3:21 PM
Recommend's Scott

FBC review

Great Loan officer and staff. Always conscientious of my needs, responsive, helpful and timely. Never let me hang for an answer. Always treated me like I was #1.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 02, 2016 at 6:35 PM
Recommend's Scott

Fantastic! Never gave up!

Everything that could've gone wrong with my loan, did. Scott and his team never gave up. They came up with solution after solution and made my dream of becoming a first time home buyer a reality.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
January 26, 2016 at 1:40 PM

Awesome Loan Officer

Scott is the absolute best. I have referred him to many of my clients and used him to purchase two of my personal properties. He's knowledgeable, easy to get a hold of, and always gets the loan closed on time. I highly recommend him!

Conventional Florida

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January 11, 2016 at 10:56 AM
Recommend's Scott

Great Guy

Scott was great from start to finish and stayed true to all of his promises including staying late on closing day to make sure we were happy and got our keys .

Bret's Tip: Make sure you stay on top of everything and make sure everyone keeps to their part and on time

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 05, 2015 at 10:33 PM
Recommend's Scott

1800 Oregon St. Amazing experience.

Scott and the team at FBC are impeccable, hard working professionals that are amazing at what they do. Being self employed I knew it was going to be a long road to close. Scott and the entire team made the approval process a breeze! I closed on time with a rate I locked in! Thank you all.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2015 at 10:59 AM
Recommend's Scott

Scott and the team there were all fantastic

Amazing turn around time, communication, and level of customer service. I would definitely recommend Scott and FBC to friends and family.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 12, 2015 at 10:13 AM

Got the job done!!

I worked with Scott for a home loan. Scott was very professional and answered emails or phone calls very promptly. He worked on my loan after hours and made the process as stress free as possible. When there were obstacles in the way, he provided reassurance and got the job done! I will definitely recommend his team for anyone looking to buy a home!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
June 07, 2015 at 6:38 AM
Recommend's Scott

Customer Review and Feedback of Loan Funding Experience with FBC Mortgage...

I worked with Scott Kennedy & Susan Gentile team from FBC Mortgage for funding my real estate investment property loan. I’m thankful and grateful to Scott Kennedy, Susan Gentile and FBC Mortgage for closing my loan on time. As always, it was pleasure working with them during this loan journey and making it to the finish line successfully on time... Closing it on time, was very critical here, to avoid extra fees and unnecessary penalties from the seller and title company. FBC Mortgage made it happen on time and closed the loan on time. Scott Kennedy was very dependable, methodical, systematic, patient and helpful customer friendly loan officer. Thank you for the excellent service and closing the loan on time exactly as scheduled on the closing date. I appreciate it. I thank FBC Mortgage team for making this happen on time for closing the loan as scheduled and preventing the foreclosure process. FBC Mortgage were a great team and I provided all the documentation multiple times as requested by them, to process my loan on time. FBC Mortgage was very quick, professional and did great job from the beginning till the very end. I was impressed, glad and very relieved that my loan was closed on time. I will look forward to a long term working relationship with Scott, Susan and FBC Mortgage again in the future for funding all my real estate investment properties. After I provided all my paperwork documentation, I sat-back, relax and enjoy the Latte as the loan was getting processed in the background. Boom, the loan was closed on time on the closing date in less than 5 weeks time. This gives me trust and confidence to do more business with FBC mortgage in the future and hence I will recommend FBC mortgage to my friends, colleagues and relatives... FBC Mortgage has the true potential to be the top most choice of mortgage company for real estate investors in USA, at the national level. Go FBC Mortgage!!

Darshan's Tip: Be prepared to give lots of documentation/statements/letters and have lots of patience.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
June 04, 2015 at 5:21 AM
Recommend's Scott

Customer Review and Feedback of Loan Funding Experience with FBC Mortgage...

I worked with Scott Kennedy & Susan Gentile team from FBC Mortgage for funding my real estate investment property loan. I’m thankful and grateful to Scott Kennedy, Susan Gentile and FBC Mortgage for closing my loan on time. As always, it was pleasure working with them during this loan journey and making it to the finish line successfully on time... Closing it on time, was very critical here, to avoid extra fees and unnecessary penalties from the seller and title company. FBC Mortgage made it happen on time and closed the loan on time. Scott Kennedy was very dependable, methodical, systematic, patient and helpful customer friendly loan officer. Thank you for the excellent service and closing the loan on time exactly as scheduled on the closing date. I appreciate it. I thank FBC Mortgage team for making this happen on time for closing the loan as scheduled and preventing the foreclosure process. FBC Mortgage were a great team and I provided all the documentation multiple times as requested by them, to process my loan on time. FBC Mortgage was very quick, professional and did great job from the beginning till the very end. I was impressed, glad and very relieved that my loan was closed on time. I will look forward to a long term working relationship with Scott, Susan and FBC Mortgage again in the future for funding all my real estate investment properties. After I provided all my paperwork documentation, I sat-back, relax and enjoy the Latte as the loan was getting processed in the background. Boom, the loan was closed on time on the closing date in less than 5 weeks time. This gives me trust and confidence to do more business with FBC mortgage in the future and hence I will recommend FBC mortgage to my friends, colleagues and relatives... FBC Mortgage has the true potential to be the top most choice of mortgage company for real estate investors in USA, at the national level. Go FBC Mortgage!!

Darshan's Tip: Be ready to provide the documents, statements, evidence, etc. multiple times again and again, without getting frustrated and loosing patience...

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 14, 2015 at 4:40 AM
Recommend's Scott

Customer Review and Feedback of Loan Funding Experience with FBC Mortgage

I worked with Scott Kennedy & Susan Gentile team from FBC Mortgage for funding my real estate investment property loan. As always, it was pleasure working with them during this loan journey and making it to the finish line successfully, right on time... Closing it on time, was very critical here, to avoid extra fees and unnecessary penalties from the seller and title company. FBC Mortgage made it happen on time and closed the loan on time. Scott Kennedy was very dependable, methodical, systematic and customer friendly loan officer. Thank you for the excellent service and closing the loan on time exactly as scheduled on the closing date. I appreciate it. I thank FBC Mortgage team for making this happen on time for closing the loan as scheduled. FBC Mortgage were a great team and I provided all the documentation requested by them, to process my loan on time. FBC Mortgage was very quick, professional and did great job from the beginning till the very end. I was impressed, glad and relieved that my loan was closed on time. I have been a trust worthy Bank of America customer, for more than 20 years, and I will be a trust worthy customer of FBC Mortgage in the future and work towards a mutually beneficial win-win-win working relationship. I will look forward to a long term working relationship with Scott, Susan and FBC Mortgage in the future for funding all my real estate investment properties. After I provided all my paperwork documentation, I sat-back, relax and enjoy the Latte as the loan was getting processed in the background. Boom, the loan was closed on time on the closing date in less than 4 weeks time. This gives me trust and confidence to do more business with FBC mortgage in the future and hence I will recommend FBC mortgage to my friends, colleagues and relatives... FBC Mortgage has the true potential to be the top most choice of mortgage company for real estate investors in USA, at the national level. Go FBC Mortgage!!

Darshan's Tip: Collect all your documentation necessary for loan processing and provide them at the beginning of the loan process. Then sit back and relax. You can depend on FBC Mortgage to do their part and close the loan in less than 4 weeks time.... Good Luck!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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