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Reviews for Robin Lucas
5 Star Lender and Mortgage Company
What a fantastic experience. Robin helped me endlessly to find a home for just about 7 months while I moved across states, handled difficult life situations, and looked all over Southern California for a home. She was there with answers for any question, no matter the time or day. If she didn't know something at that moment, she'd find out and get back to me ASAP. When I didn't get in contact for a while, she'd get in touch to check the current status. Robin is very very responsive, helpful, friendly, and knowledgeable! Her team was as well, although I mostly only interacted with her assistant Sara Speer who did a great job maintaining documentation and organizing next steps during the loan process. When we were finally ready to close on a house, we closed in 22 days for a short-term escrow and during the overall time I was working with her she was able to close on a different house for someone else in 14 days. She works around the clock (and needs to probably have a long holiday) to ensure her clients feel well taken care of and aren't left without help. FBC Mortgage offers a wide range of loan options and she's very informed on all of them (and is willing to search for weird circumstances) which was super helpful for my unique situation. Thank you Robin and team! I'm grateful to finally have a house and will definitely be staying in contact for future loans when needed.
Sarah's Tip: Look into FHA 203(k) loans if you want to bundle a small amount of construction into your loan type (45 days+ for closing, up to 30 or 35k added to the loan for handling home repairs). Robin and team can support these.
FHA 30 Year Fixed California
Excellent Service
Robin was thorough and quick and she helped us buy our first home! Thank you so much for your hard work in helping us with this.
FHA 30 Year Fixed California
AMAZING!!
A lot goes into buying a home and I knew next to nothing about it. Robin I can’t thank you enough for being there every step of the way. It’s hard to find honest and trustworthy people now a days. I’m glad you are just that! Thanks for holding my hand through this whole process and explaining everything and answering all my questions. If your looking for a Lender you can trust stop right here cause Robin is your gal!
FHA 30 Year Fixed California
Happy with Robin Lucas
Just want viewers to know That Robin Lucas is an excellent representation for FBC. From start to finish she was very professional and attentive to our needs, questions and concerns during the process of buying our home. We never had to doubt where we were in the process. She is definitely the reason we will be doing return business with FBC . The Jacksons
FHA 30 Year Fixed California
Dream Come True
Robin & Sara are the absolute best in the game. From start to finish they were so supportive and helped so much! One can sense the level/years of experience from them. Do not hesitate to call them up and get going on your future.
Jesus's Tip: Have your DOCS ready !
Conventional 30 Year Fixed California
Awesome…Again!
We used her for our first home purchase. She was fantastic! So much so, that we asked for her again when we wanted a refinance for a house my father left us. This was more difficult due to title issues, etc. She never gives up, and always works to find solutions to problems that pop up. Fantastic yet again. I highly recommend her and will always recommend her. She is well worth it.
Paul's Tip: Just give her a call. She will speak honestly and guide you through your options.
Conventional 30 Year Fixed California
Wonderful Experience
First time home buyer and each step Robin was there, answering all my questions, and guiding me each step of the way. Glad I had her and Sara to help my buy my first home.
Conventional 30 Year Fixed California
Robin treats you like family!
Working with Robin was a pleasure. She was timely in returning calls or getting information to me. She also kept me well-informed during the escrow phase. She also called and checked on me to ensure I didn’t have any questions. My experience was so positive!
Sybil's Tip: Keep meticulous documentation. You never know what the lender or underwriter may need to get your loan approved.
Conventional 30 Year Fixed California
Satisfied!
Robin was recommended to us my our realtor. Without a doubt I would go to her again. She was amazing and patient with me through the whole process. She was resourceful and answer all of my questions and concerns. Also huge shout out to Sara! Thank you for everything ladies!!!
VA 30 Year Fixed California
Excellence in service
Robin and her team are amazing It was such a pleasurable experience Robin was always available when I had questions, and boy did I have a ton of questions. I thought she would of been tired of me but the exact opposite. I will definitely recommend her and her team for anyone looking to close fast and easy, and just have a no nonsense experience.
Leonel's Tip: Get the paperwork robin asks for on the initial visit and sit back and watch the magic The longer you take getting the paperwork The longer it takes to close
FHA 30 Year Fixed California
Great Loan Officer
Working with Robin and her team was a wonderful experience. She and her team provide a Higley efficient service which made this process less stressful. She always answered or returned my phone calls in a very timely manner, adequately answered my never-ending barrage of questions. I will recommend Robin to anyone looking for a competent and honest loan officer. one other benefit was FBC Mortgage provides an account that allows you to track your progress as it is processed.
FHA 30 Year Fixed California
5 Stars!!!
I've used Robin in the past and recommend her to all my family and friends, she is wonderful!!! She takes great care of her clients, and meets deadlines. Would definitely recommend!!
Conventional California
Wonderful Service
I have NEVER had a home loan close so fast and be so easy.. Everyone was so kind and helpful..
Conventional 30 Year Fixed California
Amazing
Always answered questions right away
FHA 30 Year Fixed California
Great experience
Robin did it again! This is my second loan I do with her and everything went so smoothly that I can say I barely felt I was doing a loan. I had no issues, approval was fast and all. Robin as always very communicative throughout the whole process.
FHA 30 Year Fixed California
Moheit loan
Done in a timely manner. Happy with the results.
Conventional 30 Year Fixed California
Great Service
Our agent Robin Lucas was fast, efficient and made our refinance painless, which was great usually these things are trying. Also, Robin’s communication and progress reports were stellar, all in all a great experience!
Conventional 30 Year Fixed California
Great customer service
Everything went great with our refinance. Communication was good and everything handled quickly.
FHA 30 Year Fixed California
Awsome
Robin is amazing, we went through her in 2015 to purchase our home and to Refinance just recently in 2020. Although the Refi wasn't as smooth as purchasing due to Covid and other personal issues she did not give up on us she kept us on our toes and motivated to stick with the Refinance. Thank you Robin for being our Lender and Friend. You are amazing!
Other California
Awesome work!
Robin made sure I was aware of all loan milestones and made sure my file kept moving. She made herself available to me at all times and made it a point to check in with me regularly. She made me feel very comfortable and it was like working with a friend!
Tina's Tip: Working with Robin helps you sleep at night knowing that she's making sure your loan is on track and that you're not missing anything.
Conventional 30 Year Fixed California
Excellent service
I worked with Robin many times and she is the most hardworking person I know. Always making things work!
FHA 30 Year Fixed California
Awesome
Robin was the best. Helped me out every step of the way and kept me informed on the process
FHA 30 Year Fixed California
Outstanding
Excellent personal and reliable
FHA 30 Year Fixed California
