Miguel Castro

100% of customers would recommend Miguel Castro

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Customer Reviews

5 of 5
17 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Miguel Castro

February 28, 2020 at 3:20 PM
Recommend's Miguel

Great experience for 1st time Homebuyer.

I had a great experience working with Miguel at FBC. He was friendly, hard-working and always communicative, always contacting me when there were important updates to make sure I understood everything that was going on. This process is extremely stressful, even with the best of help, but I feel like I had the best help I could have had, and none of my stress came from the Mortgage side of things. Highly recommend!

Alicia's Tip: Watch all the videos FBC sends you, even if you think you know everything about home buying. And make sure you have a homebuying folder in your email because those emails will come often and get lost among your other emails if you don't.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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February 06, 2020 at 10:16 AM
Recommend's Miguel

Excellent

My entire process was quick and efficient.

Brione's Tip: Be prepared and the process goes well.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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January 29, 2020 at 9:38 AM
Recommend's Miguel

Why we left as loyal Rocket / Quicken loans customers for FBC Mortgage

Miguel Castro and his team is the reason we finally switched to FBC Mortgage from a long standing relationship with multiple home loans through Rocket / Quicken Loans. Why? We are Seniors aka: tough and mortgage savvy customers. Miguel was the most OUTSTANDING lender we have ever had the pleasure to write a loan with, in all areas of our loan process he was patient, professional, respectfully, and most of all knowledgeable in all loans and the loan thru title process he was able to help us select the best loan for our family's needs. We are retiring and downsizing a very stressful and difficult transition. Simply put Miguel was there for us! Let me repeat that he was there for us!!! He always returned our emails and phone calls promptly. That is sadly, unheard of in this day and age. Real customer service! He ran all the loan scenarios for us till we found the right one. We had know idea as seniors we still qualified for VA loan having used it in our youth. In summary Rocket / Quicken still blows up our phone for us to return but Miguel and his team are local, skilled and highly efficient (we closed on a VA loan in 3 weeks during 2 holidays!) and most of all Miguel REALLY cares about his client a placing you in the loan that is best suited for you and your families needs. Something in the end was more valueable than ANY Rocket / Quicken Mortgage loans speed gemic promotions and hidden garbage loan fees!! Noteworthy is Miguel is now writing a loan for our daughter helping her to purchase her first home and pending ihe is working with our son and my sister's FHA Streamline refinance. Thank you, thank you, Miguel Castro and FBC Mortgage. The Greene Family

Phyllis's Tip: Turn in all your support documents quickly ( the day requested if at all possible) and your loan will close quickly and smoothly.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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January 12, 2020 at 6:21 PM
Recommend's Miguel

friendly and efficient

Miguel was very patient in explaining to us the whole process and our options in refinancing. It was easy to communicate with him without taking so much of our time coz he was being flexible working on our schedule.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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October 16, 2019 at 10:25 AM
Recommend's Miguel

Rock Star

Miguel Castro and the staff at FBC are extremely professional and caring, they extend themselves beyond to ensure the customer is comfortable with this process. Miguel is extremely knowledgeable and while working with him we never second guessed nor questioned the information and direction being shared with us. We cannot express our level of gratitude to him and FBC.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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October 09, 2019 at 12:58 PM
Recommend's Miguel

The BEST!!

Amazing loan officer, communicates with you at all times throughout whole process and you don’t feel left out or ripped off. Extremely knowledgeable! And best rates in town!!

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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October 03, 2019 at 8:21 PM
Recommend's Miguel

AWESOME!!

Easiest and most un stressful process from purchase last year to refinance this year! Very knowledgable, and always kept me in the loop and in the know of everything that was going on. Highly recommend Miguel Castro to be your next loan officer! He is the best, for me the most competitive rate available (I verified shipping around) definitely will be recommending all my friends and family to him.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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October 03, 2019 at 12:57 AM
Recommend's Miguel

Torqueenia Kemp

Very fast, efficient, great customer service and all around a great company

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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May 01, 2019 at 12:08 PM
Recommend's Miguel

Excellent service!!!

Miguel was kind and helpful to us , always ready to answer our questions, very patient. I’m very pleased with my first experience buying a house thanks to him and my realtor Carlos ! Thank you both for making my trip to my new home so easy and pleasurable !

Lender Response
THANK YOU!
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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April 04, 2019 at 2:49 PM
Recommend's Miguel

Home Sweet Home!

This is one of two reviews I have ever done and have chosen to do so, as buying a home is a milestone in a person’s life and in hopes of helping others select the best lender (Miguel Castro) to get successful results. After experiencing the stress, struggles and failed efforts to get approved for a home loan with several other lenders in the past, we were fortunate to finally meet Miguel Castro, with FBC Mortgage, LLC. Miguel worked closely with us and provided easy to understand and concise information he required from us to begin processing our home loan. He explained the details of what we needed and why it was necessary, as well as, step by step instructions on how to do it. There are not enough words or time to express all the good about Miguel. Getting a home loan creates an overwhelming amount of pressure and uncertainties. Miguel was extremely patient and understanding throughout the whole process. Miguel readily made himself available to our calls and concerns. He genuinely cared and did everything to help present the best representation of our financial situation. Where other lenders failed, Miguel, was successful in giving us the best possible opportunity to get a home loan approval and quickly put us in a position to compete, win and closed the deal in 26 days! WMS

Wayne's Tip: Best opportunity for a home loan approval - Get Miguel Castro

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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January 16, 2019 at 11:31 AM
Recommend's Miguel

Rock Star

Mr. Castro was phenomenal!! He is extremely knowledgeable, patient and caring. He maintained contact with us throughout the process and never hesitated to answer any questions or address any concerns we had. He was always reassuring, especially when I became impatient. I would highly recommend FBC Mortgage and I plan to do so.

Dinita's Tip: It is impossible to improve upon excellence

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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December 27, 2018 at 12:03 PM
Recommend's Miguel

Loving my new Home

I loved the fact that the Loan Officer Miguel Castro keep me informed with every step that was made. He was so wonderful to work with & he helped make me dream come true

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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September 19, 2018 at 11:30 PM
Recommend's Miguel

Good service

Miguel Castro was a very good person. He work with me very good. He is nice. I am very satisfied.

Delmy's Tip: Very good

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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August 17, 2018 at 10:16 AM
Recommend's Miguel

Amazing

Miguel was amazing. He was very helpful and easy going during the entire process. Even when we hit a few snags he always helped me stay positive and assured me that he was going to get it done. He definitely did. He was always available to answer any questions I had and his response time was lighting fast. Miguel knows his job very well and is exceptional at it.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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August 15, 2018 at 5:23 PM
Recommend's Miguel

.

Very Fast , helpful, kind

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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