Matthew McDuffee

97% of customers would recommend Matthew McDuffee

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Customer Reviews

4.8 of 5
153 Reviews
Responsiveness 98%
Product met needs 99%
Competitive rate 95%
March 06, 2019 at 7:58 PM
Recommend's Matthew

Awesome

Best experience! Answered alll and every question. Made it enjoyable

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 01, 2019 at 6:39 AM
Recommend's Matthew

Thankful

This team worked hard to make this loan work when it was at the max limit. We had a few hiccups and they continued to do all they could to make it work.

Malerie's Tip: Provide documents ASAP when they are requested.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 27, 2019 at 9:33 PM
Recommend's Matthew

Knowledgeable and helpful

Matt was very knowledgeable and helpful throughout the entire process. He was available and followed up on all my questions. He was also supportive during a stressful process.

Jessica's Tip: Have patience and be timely with all your paperwork.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 27, 2019 at 4:48 PM
Recommend's Matthew

FBC Mortgage Provides Excellent Service

I'm so glad that I Selected FBC Mortgage to handle the refinance of my home. The team in Tampa were very knowledgeable, highly professional and compassionate towards my needs. Special thanks to Matt, Julie and Lisa, I'm very grateful for their tireless efforts help make the process smooth and successful.

Michael's Tip: The step by step videos that Matt sent for each new milestone in the process were very good, insightful and calming.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 21, 2019 at 6:42 AM
Recommend's Matthew

Excellent!

The entire process was so great! Blake Bocci was incredibly patient with my many questions and went above and beyond to help us understand the entire process and be less stressed through it. The rest of the team was also very helpful and made sure we knew what was happening at all times. Another person I would like to especially point out is Lisa Collins who was very responsive when I needed her and also went above and beyond to make sure we knew what was happening and making the process smooth for us

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2019 at 8:39 PM
Recommend's Matthew

Handerhan

Emily Goesch did an amazing job of walking this computer illiterate through the on line options.

Hugh's Tip: Follow Emily"s instructions

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2019 at 12:07 PM
Recommend's Matthew

Finacial lender

I was very pleased how well our process was executed.

Marcus's Tip: Prepare ahead for a big investment such as financially stable.

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 25, 2019 at 8:20 PM

New home assistance

Matt was attentive and professional through out th entire process

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 17, 2019 at 2:34 PM
Recommend's Matthew

McDuffee Review

Working with Matt and FBC was a pleasure. They made being a first-time homebuyer easy, and I am happy to say that the process was made much easier because of them.

Chelsey's Tip: Keep close tabs on your email during the process

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 15, 2019 at 6:13 PM
Recommend's Matthew

Great Home Mortgage Service

Kept informed of the loan processing and worked hard for timly closure after many delays

VA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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January 03, 2019 at 9:44 AM
Recommend's Matthew

MY OPINION

THE PEOPLE I WORKED WITH WERE ABSOLUTELY GREAT PEOPLE. BUT MY OPINION IS THAT AS A CLIENT I DID TO MUCH WORK FOR THIS HOUSE. I FEEL THAT I SHOULDN'T HAVE TO DO SO MUCH WORK AS FAR AS PAPERWORK AND GETTING INFORMATION FROM OTHER STATES AND SO FORTH. I FEEL LIKE I WAS STRESSED IN THIS PROCESS

Marisol's Tip: IF YOU CAN WORK WITH THEM MORE..AND GIVE CLIENTS LESS STRESS

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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December 20, 2018 at 3:06 PM
Recommend's Matthew

Don Campbell & Diane Johnson's Home Buying Experience

Matthew and his team were all very professional, friendly, and efficient. They have great customer service skills and quickly responded to any of our questions and concerns. Great working with them.

Diane's Tip: None. Everything was great.

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 07, 2018 at 1:57 PM
Recommend's Matthew

Great Team

The whole team was quick to respond and organize everything needed to process my request for a home loan. I appreciate everything that was done to help me through he process and we are very happy to have a new home.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 09, 2018 at 7:50 PM
Recommend's Matthew

Andrew Clower and His Team

Matt, Andrew, and their team provided excellent service during this process. Andrew took his time explaining different options and making sure he helped us choose the best loan program for our future. Andrew and Lisa were also able to close our loan in 21 days! I will definitely be coming back to Andrew in the future for any refinance or purchase of another home. Thank you!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 25, 2018 at 11:43 PM
Recommend's Matthew

Great Job!

Thank you for making it easy for me buying my house.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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