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Reviews for Matthew McDuffee
Awesome
Best experience! Answered alll and every question. Made it enjoyable
FHA 30 Year Fixed Florida
Thankful
This team worked hard to make this loan work when it was at the max limit. We had a few hiccups and they continued to do all they could to make it work.
Malerie's Tip: Provide documents ASAP when they are requested.
FHA 30 Year Fixed Florida
Knowledgeable and helpful
Matt was very knowledgeable and helpful throughout the entire process. He was available and followed up on all my questions. He was also supportive during a stressful process.
Jessica's Tip: Have patience and be timely with all your paperwork.
Conventional 30 Year Fixed Florida
FBC Mortgage Provides Excellent Service
I'm so glad that I Selected FBC Mortgage to handle the refinance of my home. The team in Tampa were very knowledgeable, highly professional and compassionate towards my needs. Special thanks to Matt, Julie and Lisa, I'm very grateful for their tireless efforts help make the process smooth and successful.
Michael's Tip: The step by step videos that Matt sent for each new milestone in the process were very good, insightful and calming.
FHA 30 Year Fixed Florida
Excellent!
The entire process was so great! Blake Bocci was incredibly patient with my many questions and went above and beyond to help us understand the entire process and be less stressed through it. The rest of the team was also very helpful and made sure we knew what was happening at all times. Another person I would like to especially point out is Lisa Collins who was very responsive when I needed her and also went above and beyond to make sure we knew what was happening and making the process smooth for us
Conventional 30 Year Fixed Florida
Handerhan
Emily Goesch did an amazing job of walking this computer illiterate through the on line options.
Hugh's Tip: Follow Emily"s instructions
Conventional 30 Year Fixed Florida
Finacial lender
I was very pleased how well our process was executed.
Marcus's Tip: Prepare ahead for a big investment such as financially stable.
Other 30 Year Fixed Florida
New home assistance
Matt was attentive and professional through out th entire process
FHA 30 Year Fixed Florida
McDuffee Review
Working with Matt and FBC was a pleasure. They made being a first-time homebuyer easy, and I am happy to say that the process was made much easier because of them.
Chelsey's Tip: Keep close tabs on your email during the process
FHA 30 Year Fixed Florida
Great Home Mortgage Service
Kept informed of the loan processing and worked hard for timly closure after many delays
VA 30 Year Fixed Florida
MY OPINION
THE PEOPLE I WORKED WITH WERE ABSOLUTELY GREAT PEOPLE. BUT MY OPINION IS THAT AS A CLIENT I DID TO MUCH WORK FOR THIS HOUSE. I FEEL THAT I SHOULDN'T HAVE TO DO SO MUCH WORK AS FAR AS PAPERWORK AND GETTING INFORMATION FROM OTHER STATES AND SO FORTH. I FEEL LIKE I WAS STRESSED IN THIS PROCESS
Marisol's Tip: IF YOU CAN WORK WITH THEM MORE..AND GIVE CLIENTS LESS STRESS
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.FHA 30 Year Fixed Florida
Don Campbell & Diane Johnson's Home Buying Experience
Matthew and his team were all very professional, friendly, and efficient. They have great customer service skills and quickly responded to any of our questions and concerns. Great working with them.
Diane's Tip: None. Everything was great.
USDA 30 Year Fixed Florida
Great Team
The whole team was quick to respond and organize everything needed to process my request for a home loan. I appreciate everything that was done to help me through he process and we are very happy to have a new home.
FHA 30 Year Fixed Florida
Andrew Clower and His Team
Matt, Andrew, and their team provided excellent service during this process. Andrew took his time explaining different options and making sure he helped us choose the best loan program for our future. Andrew and Lisa were also able to close our loan in 21 days! I will definitely be coming back to Andrew in the future for any refinance or purchase of another home. Thank you!
Conventional 30 Year Fixed Florida
Great Job!
Thank you for making it easy for me buying my house.
Conventional 30 Year Fixed Florida
