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Reviews for Maria Marquis
Title
This was my third time working with Maria. The first two times I worked with Maria were excellent. This time I felt that she was too busy to provide the same level of service. Our closing date had to be pushed due to FBC not having paperwork complete and our closing disclosure documents changed up until the morning of the closing. This was not a very pleasant experience.
Conventional 30 Year Fixed NorthCarolina
Fees waived!
We were pleasantly surprised with many closing costs being waived because our original loan with FBC did not get sold. Keeping our mortgage in-house saved us money up front and now we are saving monthly. Thanks, Maria, for reaching out when we were eligible for a refi.
Conventional NorthCarolina
Refinance 5 Stars
Above and beyond support from Maria - this is the 3rd time we have used Maria -and she excels in what she does. She is knowledgeable, experienced, and 100% responsive every time. I loved that we received timely updates with videos to describe what was happening.
Conventional 15 Year Fixed NorthCarolina
Run!
In the beginning, everything was nice. Got pre approved quickly. Communication was good. Everything goes down hill the second you put in an offer on a home. Paperwork nightmare because they keep asking for the same thing over and over despite you sending it and uploading to the portal multiple times. Hard to get a response in a reasonable time frame. Waited until last minute to say we needed yet another inspection on top of the 2 already done. Mind you this house was in near perfect condition and barely 10 yrs old. Once it made it to the underwriters desk.... more lost paperwork, numbers were all wrong, and didn’t count everything we already paid out of pocket. Didn’t bother sending the final packet over to lawyers office until almost 5pm the day before closing. They lawyers office they chose is just as bad as they are. Despite signing papers and paying everything..... the closer and the lawyers office both screwed up the paperwork and we didn’t get the keys until 5 days later. They blamed the lawyers office and the lawyers office blamed them. Neither of them got their act together in time for it to be recorded with the register of deeds before 5pm. Therefore the keys were held hostage. Neither party cared we were left homeless during this time( our lease was up the next day). To sum up this experience..... never ever deal with this company. They lie, their communication time frame and customer service in general are horrendous once you go under contract. They lose your paperwork again and again. They don’t communicate well with you, your agent, or the lawyer. They were rude to our agent trying to blame him for their mistakes. Misspelled my name wrong several times. I bet we signed 6 different contracts cause there was always something wrong on it. We chose them because they appeared to have a five star rating. Someone somewhere is padding the ratings cause they are zero stars.
J's Tip: Go elsewhere
FHA 30 Year Fixed North Carolina
Top shelf loan officer
It was our pleasure to work with Ms Maria Marquis and FBC for the 2nd time. She is top shelf and I am sure a huge asset to FBC.
Craig's Tip: Keep people of the caliber of Maria on your team and you cannot help to become and stay a successful organization
VA 30 Year Fixed NorthCarolina
Reliable and professional
Maria Marquis at FBC made my process so easy and even with last minute changes she was able to provide guidance and get the job done! She was always helpful and able to answer questions whenever I needed her.
Jennifer's Tip: Prepare financial documents as soon as possible so you aren't stressed when the time comes.
Conventional 30 Year Fixed NorthCarolina
What a pleasure
What a tremendous pleasure to work with Maria Marquis. She's professional and knowledgeable about every step of the process. I wouldn't hesitate to work with her again.
FHA 30 Year Fixed NorthCarolina
Great experience!
Maria and her team were great for our first time buyer experience! I was worried it would be hard to get everything together and have a smooth closing but she did a great job explaining everything we needed and the whole process was easy!
Conventional 30 Year Fixed NorthCarolina
Best Lender I Have Ever Worked With
As an extremely experienced real estate investor; hands down, Maria Marquis and Laura Anderson are the best team I have ever worked with! They are both extremely organized, thorough, and professional. Maria's loan estimate beat multiple other lenders' best offers by % APR and closing costs while their teamwork and organization skills allowed us to close my investment property purchase in only 13 business days! I HIGHLY recommend both of these ladies as a dream team to close any property you are buying.
Conventional North Carolina
Great Work
Great work getting us into the rental property in 2 weeks!
Conventional 30 Year Fixed North Carolina
Top 1% Professional
Maria Marquis, was an priceless asset in getting the mortgage for our new dream home, as I am sure that she is a priceless asset to FBC Mortgage Company. She epitomizes the term business professional!!! I cannot give her enough rave comments to describe her tireless performance!!! Top shelf and two thumbs up!!!
VA 30 Year Fixed North Carolina
FBC Experience
I recently relocated to NC from NY. I received Maria's information on a referral. Maria was fantastic through our whole experience. She worked with me months before I was ready to even move to crunch numbers and give advice about credit issues so that I could be prepared for the market in this area and know what I could afford. During the process Maria was readily available for every question and concern I had. She always made sure to respond right away so that I never had to wait for an answer. We ended up being able to close earlier than expected and we received wonderful follow up as well so we know what to expect going forward with our mortgage and payments. I feel confident that I have a reliable and caring resource should I need any assistance in the future.
FHA 30 Year Fixed North Carolina
Great experience.
Everything went smoothly with setting up my mortgage and Maria was very knowledgeable and did well with following up with me and keeping me informed of things that needed to be done.
VA 30 Year Fixed North Carolina
Fbc mortgage review
Maria was great. Kept me up to date every during every step. A wonderful experience.
FHA 30 Year Fixed North Carolina
Thank You
Maria was very helpful during my process and her assistance was exceptional.
FHA 15 Year Fixed North Carolina
Great Service!
Maria thank you for the excellent service you provided to me in financing my loan for a new home. Overall the process was stress-free and very smooth. Your expertise, knowledge and personal touch went a long way to ensuring I had great service throughout the entire process. The process was quick and painless :). You were very response, andI appreciate you and the quality of care in helping me to secure my new home. THANK YOU!
Conventional North Carolina
Stellar
Extremely helpful, informative, punctual, kind, and knowledgeable. The process could not have gone better.
Conventional 30 Year Fixed North Carolina
Best Home Buying Experience - EVER
Maria Marquis and the entire team at FBC Mortgage were extremely efficient, kind, professional, and dependable throughout my home buying experience. Maria promptly answered all of my questions and was quick to offer helpful information to assist my understanding of the mortgage process. The loan processor I worked with was also extremely courteous and timely in every manner. I don't think I've ever had such a pleasant and impressive experience as a customer in my life.
Brook's Tip: I hope you have the opportunity to work with Maria Marquis on your next mortgage - consider yourself lucky if you do.
Conventional 30 Year Fixed North Carolina
Helpful and gets the job done
I am both a real estate agent and a consumer for the purchase of my home. My loan officer, Maria, was absolutely wonderful. She was very patient and answered all my questions. Maria was great about getting things done and in a timely manor. We ran into some hiccups during the process and she did her best and successfully smoothed everything out. What could have been a very negative experience for me was turned around into a good one thanks to Maria. If you are going to work with this company, be sure to work with her. She is the best
FHA 30 Year Fixed North Carolina
Excellent Lender!!
Maria was so awesome to work with. She was diligent, friendly, over the top nice. She pushed our loan through in a short amount of time and came to closing with a house warming gift. Couldn't rate her high enough! Highly Recommend.
Conventional 30 Year Fixed North Carolina
Maria
Maria was great to work with. Very responsive and available whenever I had a question.
Conventional 30 Year Fixed North Carolina
New home buyer
I'm a first time home buyer. Maria was great. She was knowledgeable, helpful, patient and very pleasant to talk too. She did an awesome job walking me through the process.
Conventional 30 Year Fixed North Carolina
