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Reviews for Lisa Wheeler
Stellar service
Lisa Wheeler and her amazing team at FBC in Tampa are truly a 5 Star experience and should be an example of what customer service is all about! Lisa was always there to promptly reply and provide answers, at a moments notice and the entire team made our process from the beginning to end, a pleasure!! ⭐️⭐️⭐️⭐️⭐️
Linda's Tip: Don’t hesitate whatsoever to make FBC your choice for mortgage needs!
VA 30 Year Fixed Florida
Stellar service
Lisa Wheeler and her amazing team at FBC in Tampa are truly a 5 Star experience and should be an example of what customer service is all about! Lisa was always there to promptly reply and provide answers, at a moments notice and the entire team made our process from the beginning to end, a pleasure!! ⭐️⭐️⭐️⭐️⭐️
Linda's Tip: Don’t hesitate whatsoever to make FBC your choice for mortgage needs!
VA 30 Year Fixed Florida
Easy, Quick and AWESOME Customer Service!
Lisa and her team were absolutely amazing, fast and efficient! Great communication on what has happening on our loan at all time and put us to easy when we were worried! They made it so easy! I would highly recommend her and her team!
Conventional 30 Year Fixed Georgia
Jeepers are the Best
I was familiar with Lisa through our Jeep organization and was referred to her by my realtor. We had a very short timeline and expediency was a must. Although we missed the original date to challenges presented from Fannie Mae, Lisa knocked it out of the park. She is very knowledgeable and responsive and knows how to push a loan through. It was a true pleasure working with Lisa.
Conventional 30 Year Fixed Florida
Great Service
My wife and I was about to give up in our home purchase until we got in contact with Lisa. It was a great experience. We finally closed on our new home.
Jimmy's Tip: Get all your documents prepare and ready for a smoother process.
FHA 30 Year Fixed Florida
Knowledgeable and Helpful
Lisa was a wonderful loan officer! She was very helpful by answering all of our questions within an hour or two, and she went to great lengths to explain every detail of the loan estimate. She ran multiple scenarios to help us find the right fit for our family budget. I would highly recommend Lisa to any first time or experienced home buyer!
Conventional 30 Year Fixed Florida
Loan Processing
The experience was complicated and anxiety provoking. It would have been smoother had the communication form all parties, particularly underwriting been timelier and thorough. There were a few mishaps along the way with not receiving accurate figures. Ultimately we closed however it was a roller coaster process
Tonya's Tip: Don't hesitate to ask early for clarification on the process and to be notified timely of any changes in terms
FHA 20 Year Fixed Florida
Lisa is the best.
Lisa made the purchase of my first house a great experience! She was happy to answer all my questions (I had a lot) and gave me recommendations that helped me out to get the best possible price. I would recommend 10/10.
Conventional 30 Year Fixed Florida
Outstanding!
Lisa and her team provided outstanding service throughout all phases of the process, with quick responses, clear communication, and regular updates. My loan closed in 30 days, and the final numbers at closing were very close to the initial estimate. I would definitely work with her again!