Reviews for Linda Martin-McConnell
my home mortgage
This is a third time I got mortgage on my house. This time I need to removed my ex boyfriends name from deed and Bank of america mortgage. I got Linda McConnell's number from my friend .She called me next day. I got all info from her and list of papers she will need from me. She answered all my questions and started to work on my case asap. I am very busy woman with two jobs working seven days a week. Linda met me to sign papers in my time after her work hours. She was super nice and profesional. She also did come to my work to do closing on my mortgage, because I did not have a time to meet her in her office. I am very happy with her work and I will recommend her to all my friends.
FHA 30 Year Fixed Florida
Thank G-d It's Over
Don't know if getting a loan is this difficult to obtain in this lending environment, but obtaining my loan was a nightmare! Details of the requests were unbelievable and at times I felt like I was being treated like a criminal! I do think my loan officer was doing her best and is certainly experienced, but the entire ordeal took all my time to respond to requests and was a horrible experience.
Lender ResponseWe apologize for your experience with FBC Mortgage. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage.
Conventional 7/1 Adjustable Rate Mortgage (ARM) Florida
We couldn't have found a better bank
Our experience with Gateway was nothing short of phenomenal! From start to finish we had someone available and willing to answer all of our questions and assist us in anything. We dealt with the same people through the entire process. Linda was outstanding and even took time to help after hours. She truly made us feel like we were her only customers! Julie in underwriting was just as helpful and compassionate. These are traits you just can not find at the big banks. We are extremely happy with our choice in home lenders. Thank you!
Conventional 30 Year Fixed Florida
User Friendly Website
One of the things I liked most about my experience w/ FBC was the ability to upload docs to my account in their website. Linda also moved very quickly on our refinance and was always available to answer questions.
Conventional 30 Year Fixed
Excellent Customer service
Linda made the process so smooth with cheerful communications. Her attention to detail and professionalism made the transaction swift and complete. I would highly recommend to family & friends. Thank You
Thomas's Tip: Have all information ready