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Reviews for Leslie Remy
A breeze to work with
Leslie and FBC Mortgage made buying a home for the first time a very painless process. They wre in constant contact with me, and the ability to upload needed financial documents on their secure website made it incredibly easy to complete my end of the process.
USDA 30 Year Fixed Florida
Review
Leslie was helpful throughout the process and was available after normal hours to answer questions. However the process was tedious - communication seemed lacking however I went through multiple processors and no one seemed to pass along information that was already collected and available in their system. I wasn't given an exact total for closing until the night before and even then I had to be provided a check from the title agent at closing because the final amount was too high. For a first time homebuyer the system is confusing so when asked for the same info and receiving multiple different closing cost amounts made it even more confusing - Leslie however did try to take the time and make sure I understood everything and tried to help get everything under control when my closing was pushed up by 6 weeks.
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.Conventional 30 Year Fixed Florida
Amazing Job
Leslie has been my mortgage broker for almost 22 years the same time I have been a Real Estate Broker. She has done numerous loans for my clients and this was my 3rd personal loan with her. She has always done an amazing job, she knows the process and knows how to avoid the delays. This loan was especially challenging with many peculiarities. She knew exactly the best way to structure and present for underwriting approval. If you want a true professional who makes you a priority, makes deadlines and (returns your calls and emails promptly) a pet peeve of mine....Then Leslie and the entire staff at FBC Mortgage are the people to call.
Gary's Tip: Call Leslie (352)538-5300
Conventional 30 Year Fixed Florida
FBC for a first-time home buyer
They kept in touch well via email, phone, and text with prompt responses to my questions and concerns as a new home buyer. The loan closed on time. The process was pretty painless with an online system to electronically sign most documents or upload documents that could not be e-signed.
Conventional 30 Year Fixed Florida
Great Experience
I had a great experience, it was an easy process and they were very professional. Regardless of the day or time, they were always there for me to answer all of my questions and concerns. I am very pleased with their work.
FHA Florida
1st Time Homebuyer
From the beginning until closing, everyone involved was essential in making a dream come true. Thank you all for a stress-free experience. Leslie, Eric, Ashley, Nicole, and Tanya, you guys are the best I appreciate the assistance and professionalism during the process. I will recommend FBC Mortgage in the near future.
VA 30 Year Fixed Florida
Mike & Justine Calsam
I have worked with Leslie in the past. Her service every time i have worked with her is excellent. We had some substantial obstacles to overcome on this loan - mostly due to regulations and the fact that I am a small business owner. I cannot hold either one of those against her or her team.
Michael's Tip: In my opinion most average folks do not understand the regulations and how drastically they change each time they purchase a home - perhaps lay man terms breaking down things would be beneficial?
Conventional 30 Year Fixed Florida
Be Prepared
Our experience with FBC was a tedious one. We liked our originator, but once our loan went to the underwriters, there was a lot of redundant information requested and poor communication among themselves resulting in an overcomplication of the process. Finally, they failed to transfer their portion of the closing funds on time resulting in a 3 hour delay of our closing and receiving keys
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLCConventional 30 Year Fixed Florida
a wonderful caring experience
It has been an amazing journey with Leslie Remy. She was caring, kind, patient and professional. Thank you Leslie that you showed these qualities all through this tedious lending journey!!!