Kristen K Martin

100% of customers would recommend Kristen K Martin

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Customer Reviews

4.9 of 5
23 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 95%

Reviews for Kristen K Martin

January 13, 2021 at 6:55 PM
Recommend's Kristen

Amazing Work

Kristen was absolutely amazing. From the first day I contacted her to the day we closed she was helpful with any questions or concerns I had. She explained everything very well I never had to question what she meant when explaining something. She would keep me updated through the weeks letting me know where we were in the process and what was still needing done. Truly amazing.

USDA 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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December 24, 2020 at 7:11 AM
Recommend's Kristen

Gods Home

A very sweet , kind, honest , understanding, , quick , professional,lady Kristen Forman who given satisfaction and professionalism for us , we would highly recommend her to others to get a loan for a house through FBC . A blessing indeed from start to finish !!

Danny's Tip: Listen to your loan officer they will let you know exactly how or what you need to do to get your future dream home .

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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December 23, 2020 at 9:40 AM
Recommend's Kristen

Personal home loan and rental home loan

My husband and I just closed on 3 homes. 2 with FBC and 1 with Arvest bank. The difference in customer service with Kristen was great. The simple fact that Kristen always answers her phone or calls you back very quickly means a lot to the customer. She is also very prompt with replying to emails and questions. Kristen does a great job making the customer feel like their closing is important and not just another number to slide through. She also did a great job fielding information when underwriting was asking for duplicates to be submitted 2 and 3 times. I have recommended Kristen to other people.

Cory's Tip: Loan processors should check the system for information before asking for it again multiple times.

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 4:27 PM
Recommend's Kristen

Supreme Services

Kristen Martin went above and beyond to get my file to the closing table after two loan officers failed. She handled everything on a timely manner and went above and beyond what was expected of her to get us to closing as quickly as she did. We missed the closing date by a few days but not because of anything she did.

Kristin's Tip: Provide all information to Kristen and she will do everything she can to get you into your dream home!

VA 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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July 29, 2020 at 2:42 PM
Recommend's Kristen

Home buying

I cannot say enough good things about FBC and Kristen Martin!! We started working with Kristen in July of 2019 when we first started looking into buying a home! She was beyond amazing and bent over backwards for us! It took awhile until we found the perfect forever home for us but she stayed patient and SO incredibly helpful!! I will recommend her and FBC to EVERYONE looking into buying a home!

Maci's Tip: Be on top of getting your officer all the documents they need, as soon as you can! The faster you get them what they need, the faster they can push your loan through!

Other 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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June 10, 2020 at 5:00 PM
Recommend's Kristen

Could not have been a better experience for a first time home-buyer

Kristen was just perfect! I am a first time home buyer, I have to know everything about what's happening with my money (reasonably neurotic) and she just stay calm. She explained everything, everything happened almost exactly as she explained it. She even handled my parents! She was really a port in a storm (or lighthouse maybe). I also appreciated the videos, the expeditious treatment, I mean, we closed in less than 30 days I think and I've never had a home loan before! And this was all during the Corona Virus.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 2:12 PM
Recommend's Kristen

Excellent Service and Help!

I came to Kristen trying to find a way to get a house with a payment within a certain range. Kristen looked into our situation and found something that was perfect for me. When we did find a house she excelled in helping us complete a three week close due to an impending baby. We now have a house to take our baby home too and I owe it to Kristen!

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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April 25, 2020 at 9:12 AM
Recommend's Kristen

FBC review

Kristen was very helpful, enthusiastic, and personable throughout the beginning and middle of the process. Toward the end, when it was getting more stressful for me due to trying to make sure I was meeting all timelines, she seemed to disappear. I had to reach out to her to ask questions I could only guess at. Was not prepared when finding a title company in Ohio which delayed the closing a couple of days. Not a big deal in the larger scheme of things, but still stressful for a first time home buyer, out of state purchaser and senior citizen. I have not been informed as to when and how I will be receiving final documents. Other than this review, FBC has fallen off the face of the earth when it comes to keeping me informed.

Lender Response
Lender Response We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]
Conventional 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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December 14, 2019 at 1:20 AM
Recommend's Kristen

Tonia Garland

Kristen is amazing. We had originaly looked at buying a diffrent home. She saves us from making a big mistake. She took the time to find out our needs and get us into the perfect home.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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December 12, 2019 at 11:41 AM
Recommend's Kristen

Easy Process

Process was simple from beginning to end. Only thing is to be more transparent with loan lock rate upfront.

Doyal's Tip: Make sure of all fees well before closing

Conventional 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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October 17, 2019 at 7:10 AM
Recommend's Kristen

N/A

Love working with Kristen, she is very thorough and keeps me updated along the way.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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October 16, 2019 at 12:26 PM
Recommend's Kristen

Streamline Refi

Kristen has worked with us on other occasions, and we could not be happier with the experience. She is professional, knowledgeable, and a great advisor.

Other 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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October 07, 2019 at 3:54 PM
Recommend's Kristen

Jones home

Kristen worked long and hard to see that things got done and was very friendly and helpful through the entire process.

Christopher's Tip: Make sure to have as much documentation up front as possible.

USDA 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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September 14, 2019 at 1:00 AM
Recommend's Kristen

Great people!!!

FBC & Kristen were the best people to work with. They took all appropriate measures to make sure I was taken care of. I would recommend you to talk with them.

Jacob's Tip: Make sure you have all paperwork ready to go. Makes process go by faster.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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September 05, 2019 at 11:13 PM
Recommend's Kristen

Kristen Martin

Kristen is worth her weight in gold, we enjoyed working with her and will tell our friends!

Joel's Tip: Use Kristen K Marin, she is the best and we have used her for two of our house closing and would use again.

VA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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August 28, 2019 at 9:18 AM
Recommend's Kristen

Great Loan Officer

Kristen K Martin is the most fantastic Loan Officer, she always got back to us in a very timely manner, always answered all our questions,and always went above and beyond to get our loan finished. We closed from start to finish in 27 days. Everyone in the Tulsa area should be calling Kristen K Martin.

Conventional 15 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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July 05, 2019 at 9:20 AM
Recommend's Kristen

Fast, Helpful, and Highly Recomended

We applied for our mortgage, and 28 days later we were moving into our new home. Kristen was very helpful and knowledgeable about the whole process.

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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May 01, 2019 at 10:11 AM
Recommend's Kristen

Thorough and patient loan officer

Kristen was very patient with all my questions, followed up quickly, and was entirely thorough with explaining the details of the loan process.

Lender Response
Thank you!
Conventional 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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April 03, 2019 at 2:52 PM
Recommend's Kristen

Excellent

Kristen was super helpful and very informative when it came to answering all of our questions from day 1.

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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January 11, 2019 at 12:45 PM
Recommend's Kristen

GA to OK

We had a house to sell in GA and our buyers had a house to sell in order to purchase our house. There were a lot of moving parts in the process of us selling and buying.

Randall's Tip: Kristen was very helpful and good at returning calls, emails etc. We felt confident in her abilities and she made the process as easy as possible.

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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December 13, 2018 at 9:43 AM
Recommend's Kristen

Kristen review

Very helpful and always answered my questions in a timely manner. Even after hours!!

FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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August 23, 2018 at 1:57 AM
Recommend's Kristen

FBC Review

Kristen was so helpful throughout the whole buying process. She kept in touch with me and always answered any questions I had. Our closing date did get rescheduled a few times but she kept me informed about what was going on.

Conventional 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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