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Reviews for Kevin Houck
Excellent experience with Kevin Houck
From the first conversation tot he last, Kevin did an amazing job helping me refinance my mortgage. He listened to my requirements and requests and provided the best path to achieve my requests. He constantly kept me updated on the process and made it very clear what I needed to review and when to get things done. The entire process was smooth and worry-free. Kevin did an outstanding job and would most certainly work with him again in the future.
Conventional 30 Year Fixed Maryland
Owner
Excellent, timely service; all employees are well trained and informed. Kevin provided me his cell phone number over the weekend. Technology is intuitive and easy to use.
Virginia's Tip: Be prepared to ask the questions you need to ask. FBC will be happy to answer.
Conventional 30 Year Fixed Florida
Great Experience
I was more than pleased with everyone that I spoke to in this office. They answered questions without being condescending, helped me with some new technological skills, and generally worked patiently with me. I cannot say enough kind words about the experience; it was my first home purchase alone and they helped me every step of the way.
Conventional 15 Year Fixed Florida
The best Loan Officer
Kevin helped us through out the whole loan process. He worked very hard to get us our loan, and he always responded to our calls . Because of him we will tell everyone how good he is, and if they ever need a loan to go to him.
Paula's Tip: ask for Kevin Houck at fbc mortgage
FHA 30 Year Fixed Florida
The perfect loan officer for a first time homeowner
We called Kevin on a recommendation from a former customer and we're so glad we did - he is as patient as he is knowledgeable, and held our hands through the entire process from start to finish. We went into this knowing nothing about the process of buying a house, and Kevin was always quick to answer our never ending stream of questions with a cheeriness that we were often lacking! After closing on our house a few weeks back, I tell everyone to give Kevin a call, and when it comes time for us to upgrade in a few years, Kevin will be our only call.
Conventional 30 Year Fixed Florida
Kevin is great!
Kevin frequently went above and beyond to help us through the process. As 1st time home buyers we were very naive about the way things worked. He'll walked us through the process and even let us call him on the weekend while he was off. Would recommend a million times over
Conventional Florida
Very lucky to have found Kevin
I was referred to FBC and Kevin Houck after my other mortgage fell through only days before closing. Kevin answered all of my questions and got me the right loan quickly- without Kevin and his team, I would not have been able to close on my house. Kevin communicated well every step of the way and was truly invested in finding the right loan product to meet my needs.
Conventional 30 Year Fixed Florida
Wonderful to work with!
Kevin was great to work with - he made this process absolutely painless. He answered every question I had with patience and understanding. Providing very thorough answers, assuring we understood every point. I would recommend him to anyone looking for trustworthy lender.
Conventional 30 Year Fixed Florida
Review for Kevin Houck
Kevin Houck was my first point of contact with the home buying process. I have to say he was with me all the way. Even when I would call 5 minutes apart with a new question. I tried not to do that to often, but he was very patient. One thing I loved about Kevin was he kept me in the loop even when we were waiting periods he would email and let me know everything was on track or email just to make contact reassuring me he was still there. I felt very comfortable, never pressured. Thank you Kevin for all your hard work!!!! :)
VA 30 Year Fixed Florida
Review
I am very pleased with the process of our loan. It went smoothly from the loan application to our closing. Anytime we had questions someone was always available or returned our call quickly. I will definitely recommend and will use for any future loans we may need.
Lynn's Tip: Make sure to get documents together and turned in a timely manner and closing will go smoothly.
Conventional 30 Year Fixed Florida
Outstanding service!
I called Home Loans Today's regular number and it went straight to a loan officer. I worked with him from that day forward. I called him on average of once per day for the entire 1.5 months I worked with him until closing. It went to his voicemail maybe 5 times and he called me back within two hours each time. That is exceptional service! They gave me the best rate out there and I shopped around for many lenders (local and national). I heard from other local lenders I was interviewing that their rates and fees were high because they were local and offered exceptional service. They claimed the low interest rate Internet companies I was interviewing could not offer their level of service. Home Loans Today is local to my area (Orlando) but they service the nation. Their rates were low, their fees were reasonable, and they often offer credits for taking a loan with them. You can look at their current rates based on your loan value, down payment, etc. real time. It matched what I was quoted and the GFE they gave me. If a local lender charges you a high rate and high fees for using them, just hang up the phone and call this company. They post real values on their site. They're not trying to haggle you. It's a shame Kevin left the company. He was amazing!
Conventional 30 Year Fixed Florida
Rock springs ridge house
Kevin was great. Answered every question I had and was very knowledgeable in my first loan for a home. I would highly recommend him to anyone I know taking out a loan. He was very thorough too and helped every step of the way and there were no surprises which I like
Conventional 30 Year Fixed Florida
Excellent Service
After one year with of home search Kevin gave me the confidence I lacked with the process. He was courteous, responsive, professional and knowledgeable in all aspects. My experience was excellent he made everything seems so easy..I will highly recommend Kevin to anyone.
Conventional 30 Year Fixed Florida
Excellent Service!
We closed our new mortgage on May 28, 2013. Kevin Houck is very consistent from the start to the end of the loan process. He is very responsive, professional and courteous. He can always be reached thru e-mail and by phone. We received a very competitive rate and had minimal fees. The loan was very straightforward. I would definitely recommend Home Loans Today and Kevin Houck for his outstanding service. Thank you!