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Reviews for Kelly A Taylor
Great service
My loan officer was very good and treat us well. Was available to answer my questions all the time.
FHA 30 Year Fixed Florida
Great house buying experience
FBC was amazing to work with, they very on top of the whole process requesting any needed documents from us as soon as they needed not waiting until the last minute. They answered any questions we had and always responded to our emails within a timely manner. I would recommend FBC to anyone looking for a mortgage company especially first time home buyers!
USDA Florida
House Mortgage
Before the close one day before. The mortgage bank ask representive ask for more documents hard to find a holiday.. These document can be request at least few day before the close.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, we may be required to ask for documents that are submitted to multiple levels and at possible different times. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.Conventional 15 Year Fixed Florida
Best Service!
Excellent service. They made the process very easy and they were very friendly and helpful. Thank you!
FHA 30 Year Fixed Florida
First Time Buyers
FBC and Kelly Taylor made this process painless and worry-free. Kelly was always available for any questions or concerns. Supplied extremely competitive rates. Recommended an excellent and competitive home owners insurance company. I would highly recommended Kelly Taylor and FBC.
VA 30 Year Fixed Florida
They move mountains to help make Christmas Miracles come true!
Throughout the entire process everyone at Team Taylor FBC Mortgage went above and beyond to help us out and provide as much information as possible while moving the process along as quickly and smoothly as possible- we had a bit of a difficult time narrowing down a close date due to our builder, but Alyssa Miller, Kelly Taylor along with all of the other wonderful people at Team Taylor were so incredible; so on top of their game and prepared even when it seemed it wouldn't be possible as they truly were so kind and eager to help our dream of our first Christmas in our new home become a reality- there aren't enough thanks in the world for the blessing they were at 2:00 PM on the Friday before Christmas as they were so prepared and could make the close happen at the last second when our builder was finally ready and convinced all the other parties to help make it happen as well. They say getting a mortgage is the most stressful part of buying a home - Team Taylor with FBC Mortgage completely changes this stigma.
Jade's Tip: Do not let your home buying process be stressful - do the smart thing and enjoy it with Team Taylor at FBC Mortgage
Conventional 30 Year Fixed Florida
Home Loan
All of the team in the Eagle Creek office were fantastic.
Conventional 30 Year Fixed Florida
Great customer service
FBC MORTAGE customer service was fantastic. Helped me through the whole process. Answered many questions Team kelley taylor was awesome. Thanks for everything
FHA 30 Year Fixed Florida
The Best
Kelly from FBC was very helpful every step of the way. There was no question unanswered.
Lawrence's Tip: FBC is the only way to go.Other company's can promise you anything,but FBC delivers.
Conventional 30 Year Fixed Florida
2489 Datura
Kelly and staff went above and beyond to keep us informed and settle any questions or concerns we had. Excellent team.
Conventional 15 Year Fixed Florida
2489 Datura
Kelly and staff went above and beyond to keep us informed and settle any questions or concerns we had. Excellent team.
Conventional 15 Year Fixed Florida
Outstanding Service and Knowledge
Kelly is probably one of the most educated and professional loan officers I have ever dealt with. We have worked with her 2x now and both have been extremely easy. Her team is clear in their communication and super efficient. Everyone is always ready to answer questions or get you the answer if they are unsure. We would not work with any other company. I guess that's why my realtor 2 years ago strongly recommended we speak with her. It was more than good advice it saved us money. FBC's closing costs were almost 10K less than the company we were working with.
Colleen's Tip: Lay everything out on the line up front. If it can be done...this team will make it happen. :-)
Conventional 30 Year Fixed Florida
The best lender ever!!!!
This lender made the process very pleasurable and easy to understand. I was never left in the dark about anything, and if I had any questions they was able to answer them promptly. I would recommend FBC Mortage to anyone whos looking for a mortgage.
Tedreka's Tip: Please just do what the loan officer ask of you timley.
FHA 30 Year Fixed Florida
Excellent Service
Kelly was very responsive and provided answers to all of my questions.
Conventional 30 Year Fixed Florida
Hanchin review
I enjoyed working with Kelly and her crew. Each and every time I had a question it was answered quickly and set my mind at ease. The entire process went smoothly. I appreciated all the help and caring shown by all .
Conventional 30 Year Fixed Florida
