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Reviews for Karen Grim
Compass Land & Title, LLC
Very smooth closing. Everyone was very nice and paper work was ready when I got there.
Conventional 30 Year Fixed Florida
A service that sets the industry standard
From start to end nothing but outstanding professionalism and efficiency. Communication was excellent thru the complete process, fast and reliable either by conventional methods or digital. With the help of this amazing team I was able to close in 28 days even thru the winter holidays. I highly recommend FBC. Keep up the excellent work, and thanks.
Placido's Tip: Have all your required documents in a digital format, it will speed up the process and provided you with an easy access to them. Also set up your Adobe PDF reader so you can sign documents digitally.
VA 30 Year Fixed Florida
Excellent Service
Being a first time home buyer with no previous debt, I was extremely nervous to purchase a home. The process seemed very daunting to me. Karen was there for me every step of the way & made the process super easy. Towards closing when things went a little awry due to the title company having my wrong email address, Karen continued to be there for me & helped clear things up. She answered the phone every time I called on closing day (which was multiple times) to help clarify any questions I had prior to signing any papers. I would recommend Karen to literally anybody & everybody looking at purchasing a home!
FHA 30 Year Fixed Florida
Closed in 40 days
We were able to close within 40 days from initial application.
Robert's Tip: FBC was thorough with the process. Getting required documentation is key through this transition.
FHA 30 Year Fixed Florida
Ann
Everything was done with ease.
FHA Florida
Unfair Judgement / Underwriter
Property address : 1131 Allegro Place Dundee, Fl 33838 In connection with regards to the above mention capture, a contract agreement was enter and agreed upon on into (06/15/2017) date, for the sale of this property in the amount of ($183,000) due the appraisal value coming in $2,000.00 more I believe the sales price was increase and an amendment to the contract of sale was done in which I never signed, nor did I agree to pay the revised sales price. As a result of this my loan with FBC Mortgage was suspended for the following issues, having less a two employment history, in which I provide supporting documentation for supporting I had a two year work history. ( I was hurt on the job and was out on workmen compensation ) and the owner's wife who is the bookkeeper put the incorrect dates on my verification of employment. The other was my debt to income ratio but I am really not sure why this was an issue as I could have paid off and closed any debt to reduce my ratios. (Our income is $5,169.87 and our proposed housing payment would have been $1,399.86 making our front ratio 27). My credit as well as my wife has been ran multiple times leading up to 10/04/17 and the report wasn't even 120 days old. Why was our credit ran after the application (8/14/17)? This is very disturbing, my wife and I are very disappointed in how are our mortgage was mishandled, misled,Totally lack of communication at times with the loan originator, professionalism and respect. I thought FBC Mortgage was a re*****ble organization as we were looking forward to being homeowners. They claimed that they worked hard trying to approve the loan. All they did was come up with excuses why they couldn't give us a loan. Myself and my wife was the one working hard to give every document for 4 months until time for closing that was asked for and every time we provide you with your requests, you come back with another mission impossible request to deny us our loan. SHAME ON YOU!
Bruce's Tip: By law illegally what FBC Mortgage did was not right and if I could get my message across to help someone else who may have experienced what I went through it could mean a lot. Everyone deserves a fair opportunity to become homeowners.
Lender Response
FBC’s goal is to always exceed the expectations of its customers while trying to anticipate the needs of those it serves by proactively working to meet their needs. FBC strictly adheres to the Federal Equal Credit Opportunity Act, which prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, or age.FHA 30 Year Fixed Florida
First time home buyer
Even though it took 90 days, my experience with Karen and Greg was fantastic. The entire process was initially very intimidating and at times thought I wasn't going to get my new home however Karen and Greg made it happen!!
Cody's Tip: For a first time home buyer I would recommend Karen and Gregs guidance!!
FHA 30 Year Fixed Florida
AW Title
Required information was well documented, process was streamlined and all involved were both professional and courteous.
Conventional 30 Year Fixed Florida
Thankful
Karen was very helpful and was great at explaining everything to us. Her processor Aimee was so happy and cheerful. We are very pleased that we chose FBC Mortgage and would recommend Karen to friends. She really made the process easy to understand.
FHA 30 Year Fixed Florida
Best experience
My experience of getting financing for a mortgage couldn't have been any better. Karen Grim informed me of the DROP program for first time homebuyers and went above and beyond to make sure I met the qualifications. The whole process went smoothly and I was always kept in the loop. Karen was even available on weekends to "run the numbers" on a house I was interested in. I highly recommend Karen Grim and FBC Mortgage for your home buying experience. Thanks so much, Mike
Conventional 30 Year Fixed Florida
4729 Osprey way
karen was very helpful and knowledgeable but we were given false information about the taxes being based on improved land and not unimproved. they also had the address wrong on multiple documents which caused the appraisal to be done on the wrong house.
Daniel's Tip: get answers written on paper so you have proof of what's being said.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We regret any miscommunication from the builder. We will be addressing this issue with them. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Florida
Gregory Thomas
We also wanted to say thank you to Gregory Thomas. He also went above and beyond for us and did a fantastic job. He really worked hard to get everything to the right person and helped make our closing simple and hassle free. Thanks to him and Karen for everything they did.
FHA 30 Year Fixed Florida
Great
Karen Grimm is the best! She was there every step of the way and always was helpful!
FHA 30 Year Fixed Florida
Simply wonderful!
Karen helped us every step of the way. I always knew I could reach out to her anytime I needed something. Be it clarification or guidance! Made the home buying experience as painless as possible!
Conventional 30 Year Fixed Florida
Great service!
I am very pleased with the service I received from FBC...Karen was super responsive, down to earth, prompt and courteous. I was a bit nervous as this was my first out of state purchase and having never dealt with a lender only by email/phone. Karen put all of those concerns to rest - she made herself available for all of my questions, and I had many...even after hours. She was super helpful. I would highly recommend!
Conventional 30 Year Fixed Florida
