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Reviews for Jorge L Izaguirre
Rolando Is the greatest
Closing on my loan was quite the adventure. We bought a preconstruction property, so we had to go through the approval process twice. Once before the home was built and again upon delivery. We hit a few bumps in the road but the team at FBC supported us through the process.
FHA 30 Year Fixed Florida
Navigating the FBC mortgage procedure :(
The steps in obtaining the loan for my Florida property differed from the ease of the NY procedure in that it often felt like putting together puzzle pieces ON MY OWN in order to have it all move forward. It was confusing and frustrating. There seemed to be a huge disconnect in the responsibilities of each party in moving to the next level of obtaining my loan.
LAURIE's Tip: Hire a personal lawyer to assist you in communicating with all of the different entities in the process of obtaining a mortgage loan.
Conventional 30 Year Fixed Florida
Fbc did it
Fbc did it
Herode's Tip: Get all your docts. ready when applying for a loan
FHA 30 Year Fixed Florida
Superb
He was great 10/10
TARHEAYIS's Tip: Trust the staff and be quick with documents
FHA 30 Year Fixed Florida
Dream home
Jorge and his team that assisted my husband and I were awesome ,very efficient and professional They made buying our right now dream home an ease. If and when we purchase again we will definitely be using FBC mortgage for our home loan needs. This was a great experience
FHA 30 Year Fixed Florida
Awful closing experience
We had the most horrible closing experience with this company that literally had me in tears. We provided EVERYTHING that was asked of us as soon as possible, but the very last second at 5:01 pm the day before closing we were given an almost impossible task. After being preapproved with another bank we were told we needed a withdrawal letter. Anna Dicembre was completely unprofessional and rude to both me and my husband. She had the nerve to blame us saying we lied to them about having a loan with someone else. We didn’t have a loan we just got preapproved!!!! Instead of apologizing for the late notice she made us frantic. Yelling and being aggressive towards my husband instead of trying to help us. I work in property management and I would be FIRED if I treated my residents like she treated us. Then at the last second our time and location of the closing got changed on us. She was even rude to us about the change. Screeching “oh my god” when she told us a different location then we were originally told. We pointed this out to her wanting clarification and she again acted like she was inconvenienced by this. Granted we were the one now having to drive over an hour to a closing location much further than the original location. After an awful year this was the silver lining to everything we’ve been through. This was supposed to be an amazing day for us. Something that our families have wanted for us since we were kids and we couldn’t even enjoy the day.
Conventional 30 Year Fixed Florida
FIRST TIME HOMEBUYER
The team was great
PEDRO's Tip: Make sure you have all your paperwork ready. And patience
Conventional 30 Year Fixed Florida
FIRST TIME HOMEBUYER
First time homebuyers and we heard alot of stories. About all the paper work. But Jorge, Rolando and Ana made it easy especially with the esign on the computer. This team gave us great service. Even with all the delays with a new construction than the Pandemic (COVID-19) hit. Kept us well informed with emails and phone calls. When we had questions they where available with answers and on point.
Mirilyn's Tip: Have Patience
Conventional 30 Year Fixed Florida
Home of my dreams
Very friendly and attentive, I had a hard time with everything being done electronically but George was very patient and walked me through every step of the way.
Conventional 30 Year Fixed Florida
Amazing service
I would like to express my gratitude to Jorge , Rolando and Ana for the great services that I receive during this process , we have the best experience of amazing service that we receive , fbc mortgage should be very proud for having these group of people servicing the community to make families dreams come true thanks
FHA 30 Year Fixed Florida
Home loan
Jorge was an awesome and knowledgeable person. He picked up my calls and answered all my queries. I would recommend him for financial consultation for loan.
Conventional 30 Year Fixed Florida
Survey
Very detailed process but lender was always willing to explain and make the process as smooth as possible.
Alicia's Tip: Be prepared to provide duplicate paperwork
FHA 30 Year Fixed Florida
fbc is the way to go!!!
Before this company I looked into a few others and they all failed me. FBC is the best company for loans, everyone is very professional and thanks to them I am a first homeowner. Thank you FBC!!!!
Conventional 30 Year Fixed Florida
Persistent
Thank you for everything you've done for me and my family during a difficult time your persistence to help us was greatly appreciated.
FHA 30 Year Fixed Florida
Great Incentives paired with builder
great incentives provided with builder and good online website to handle documents and process
Anner's Tip: inquire about rate matching policy with other lenders
Lender Response
Thank you for your feedback. We apologize for any inconvenience that may have occurred and we will use your review as a training opportunity.Conventional 30 Year Fixed Florida
RTC Title
Clear to close
FHA 30 Year Fixed Florida
Good Job
Good Job. I closed on time
Conventional 30 Year Fixed Florida
Best Ever
Jorge was amazing
Conventional 30 Year Fixed Florida
Amazing
I had a lot of questions during my home buying process, and I got all my questions answered in a timely fashion. Will definitely recommend!!
BIANCA's Tip: Please shop around the rates are high
Conventional 30 Year Fixed Florida
Top notch service
We purchased new construction and went with FBC because they offered a very nice closing incentive. Their employees were very professional and answered all of our questions. The process was very smooth and we are now first time homeowners!
Ryan's Tip: Make sure to have all your bank statements, pay stubs, 401k statements, and other important financial documents ready to go.
Conventional 30 Year Fixed Florida
Seamless
Jorge kept us well informed through out the process with regular emails. When we had questions Jorge was available and answered our questions completely. All figures were accurate at closing.
Conventional 30 Year Fixed Florida
Happy
Great customer service
FHA 30 Year Fixed Florida
Great Experience
Overall great experience. Friendly people that keep you informed during the whole process.
Conventional 30 Year Fixed Florida
