Thank you FBC

Jorge, Rolando and Anna did an excellent job with my mortgage approval process they were always taking care of everything I needed also they guided me towards getting my loan approved no headaches no nothing I would recommend FBC 100% to anybody looking for their home purchase needs thanks guys!

FHA 30 Year Fixed Florida

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Refinancing my Mortgage was a bliss

I contacted Jorge to refinance my mortgage, and rapidly he connected me with Anna to start the process, the proposal was the best, and the process was very straight forward, Anna did all in your hands to provide me with the best numbers and I was surprised I did not have to pay a penny for my closing costs!

Conventional 30 Year Fixed Florida

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Great experience

Jorge and his team were great throughout the whole process. Very easy to work with them and to use the web site.

Conventional 30 Year Fixed Florida

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Exceptionally Awesome Experience

From start to finish FBC was exceptional in communication. The processing of my loan was handle with professionalism and dedication. I am extremely grateful for them making this experience memorable. I gave them 5 stars because they deserve it.

BERNADETTE's Tip: Make sure Jorge Izaguirre and his team handle your loan. They will not disappoint you.

VA 30 Year Fixed Florida

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Rolando Is the greatest

Closing on my loan was quite the adventure. We bought a preconstruction property, so we had to go through the approval process twice. Once before the home was built and again upon delivery. We hit a few bumps in the road but the team at FBC supported us through the process.

FHA 30 Year Fixed Florida

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Navigating the FBC mortgage procedure :(

The steps in obtaining the loan for my Florida property differed from the ease of the NY procedure in that it often felt like putting together puzzle pieces ON MY OWN in order to have it all move forward. It was confusing and frustrating. There seemed to be a huge disconnect in the responsibilities of each party in moving to the next level of obtaining my loan.

LAURIE's Tip: Hire a personal lawyer to assist you in communicating with all of the different entities in the process of obtaining a mortgage loan.

Conventional 30 Year Fixed Florida

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Fbc did it

Fbc did it

Herode's Tip: Get all your docts. ready when applying for a loan

FHA 30 Year Fixed Florida

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Superb

He was great 10/10

TARHEAYIS's Tip: Trust the staff and be quick with documents

FHA 30 Year Fixed Florida

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Dream home

Jorge and his team that assisted my husband and I were awesome ,very efficient and professional They made buying our right now dream home an ease. If and when we purchase again we will definitely be using FBC mortgage for our home loan needs. This was a great experience

FHA 30 Year Fixed Florida

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Awful closing experience

We had the most horrible closing experience with this company that literally had me in tears. We provided EVERYTHING that was asked of us as soon as possible, but the very last second at 5:01 pm the day before closing we were given an almost impossible task. After being preapproved with another bank we were told we needed a withdrawal letter. Anna Dicembre was completely unprofessional and rude to both me and my husband. She had the nerve to blame us saying we lied to them about having a loan with someone else. We didn’t have a loan we just got preapproved!!!! Instead of apologizing for the late notice she made us frantic. Yelling and being aggressive towards my husband instead of trying to help us. I work in property management and I would be FIRED if I treated my residents like she treated us. Then at the last second our time and location of the closing got changed on us. She was even rude to us about the change. Screeching “oh my god” when she told us a different location then we were originally told. We pointed this out to her wanting clarification and she again acted like she was inconvenienced by this. Granted we were the one now having to drive over an hour to a closing location much further than the original location. After an awful year this was the silver lining to everything we’ve been through. This was supposed to be an amazing day for us. Something that our families have wanted for us since we were kids and we couldn’t even enjoy the day.

Conventional 30 Year Fixed Florida

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FIRST TIME HOMEBUYER

The team was great

PEDRO's Tip: Make sure you have all your paperwork ready. And patience

Conventional 30 Year Fixed Florida

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FIRST TIME HOMEBUYER

First time homebuyers and we heard alot of stories. About all the paper work. But Jorge, Rolando and Ana made it easy especially with the esign on the computer. This team gave us great service. Even with all the delays with a new construction than the Pandemic (COVID-19) hit. Kept us well informed with emails and phone calls. When we had questions they where available with answers and on point.

Mirilyn's Tip: Have Patience

Conventional 30 Year Fixed Florida

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Home of my dreams

Very friendly and attentive, I had a hard time with everything being done electronically but George was very patient and walked me through every step of the way.

Conventional 30 Year Fixed Florida

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Amazing service

I would like to express my gratitude to Jorge , Rolando and Ana for the great services that I receive during this process , we have the best experience of amazing service that we receive , fbc mortgage should be very proud for having these group of people servicing the community to make families dreams come true thanks

FHA 30 Year Fixed Florida

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Home loan

Jorge was an awesome and knowledgeable person. He picked up my calls and answered all my queries. I would recommend him for financial consultation for loan.

Conventional 30 Year Fixed Florida

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Survey

Very detailed process but lender was always willing to explain and make the process as smooth as possible.

Alicia's Tip: Be prepared to provide duplicate paperwork

FHA 30 Year Fixed Florida

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fbc is the way to go!!!

Before this company I looked into a few others and they all failed me. FBC is the best company for loans, everyone is very professional and thanks to them I am a first homeowner. Thank you FBC!!!!

Conventional 30 Year Fixed Florida

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Persistent

Thank you for everything you've done for me and my family during a difficult time your persistence to help us was greatly appreciated.

FHA 30 Year Fixed Florida

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Great Incentives paired with builder

great incentives provided with builder and good online website to handle documents and process

Anner's Tip: inquire about rate matching policy with other lenders

Conventional 30 Year Fixed Florida

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RTC Title

Clear to close

FHA 30 Year Fixed Florida

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Good Job

Good Job. I closed on time

Conventional 30 Year Fixed Florida

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Best Ever

Jorge was amazing

Conventional 30 Year Fixed Florida

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Amazing

I had a lot of questions during my home buying process, and I got all my questions answered in a timely fashion. Will definitely recommend!!

BIANCA's Tip: Please shop around the rates are high

Conventional 30 Year Fixed Florida

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Top notch service

We purchased new construction and went with FBC because they offered a very nice closing incentive. Their employees were very professional and answered all of our questions. The process was very smooth and we are now first time homeowners!

Ryan's Tip: Make sure to have all your bank statements, pay stubs, 401k statements, and other important financial documents ready to go.

Conventional 30 Year Fixed Florida

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Seamless

Jorge kept us well informed through out the process with regular emails. When we had questions Jorge was available and answered our questions completely. All figures were accurate at closing.

Conventional 30 Year Fixed Florida

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Happy

Great customer service

FHA 30 Year Fixed Florida

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Great Experience

Overall great experience. Friendly people that keep you informed during the whole process.

Conventional 30 Year Fixed Florida

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