Joanne L. Carsillo

97% of customers would recommend Joanne L. Carsillo

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Customer Reviews

4.9 of 5
68 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Joanne L. Carsillo

April 09, 2020 at 9:48 AM
Recommends Joanne L.

Simply Amazing

Joanne did an amazing job on my re-finance from beginning to end. She is simply the best.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2020 at 11:36 AM
Recommends Joanne L.

mortgage application

It took a while to get the documents together but in general all worked out well (not sure what exactly a review means)

Frank's Tip: Be aware of having your credit checked multiple times

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 13, 2020 at 1:44 AM
Recommends Joanne L.

Great service

Very helpful and responsive

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 26, 2019 at 5:00 PM
Recommends Joanne L.

Florida Seasonal Home Purchase

From beginning to closing the process was smooth and handled efficiently. I felt confident working with Joanne and the team at FBC Mortgage,LLC

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 26, 2019 at 3:23 PM
Recommends Joanne L.

Outstanding

This was a very simple process thanks to Joanne for guiding us through the steps to achieve the best interest rate for our loan. We were treated with respect and the knowledge Joanne & team provided raised our confidence in their services.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 26, 2019 at 1:56 PM
Recommends Joanne L.

Friendly and Professional

All the staff were very professional and efficient. Joanne Carsillo could not have been better. A few last minute issues were handle without incident and our closing could not have been smoother.

Richard's Tip: Ask for Joanne Carsillo

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 04, 2019 at 1:49 PM
Recommends Joanne L.

Nice and easy

Joanne has gone out of her way a number of times I am not all that Computer literate and she had to take time to tell me how to get information to her along with signatures and initials. Also I never had a time that If perchance she missed my call she took more than 15 minutes to get back to me.She made the entire process manageable.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 24, 2019 at 11:21 AM
Recommends Joanne L.

FBC Review

Originally when we purchased our home at The Isles of Collier Preserve, we were working with FBC on a small mortgage. I was very unhappy with the customer service we were receiving and at the last moment we switched our loan to Wells Fargo. I was a little reluctant to deal with FBC initially on this loan - based upon our prior experience. However, Joanne lived up to every commitment she made to us. We were pleased with the overall experience.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 12, 2019 at 10:57 AM
Recommends Joanne L.

Excellent Service.

Joanne is excellent and prompt with everything during my loan process. It went smooth and she answered all my questions quickly and thoroughly .

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 01, 2019 at 7:32 AM
Recommends Joanne L.

Love FBC

Great people, great service! Love Joanne and her closing crew!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 21, 2019 at 10:49 AM
Recommends Joanne L.

Cole / Davis

Joanne is the best. I have used her twice personally and she also did my sons mortage. Will continue to recommend her.

Royal's Tip: If there is another home in the Greenville / Anderson SC area I would strongly recomend that you do not use Adama and Associates. The appraisial for our home had to been revised several times. He came to the house twice, and the appraisial was still filled out incorrectly which cause delay in the closing which was no fault of FBC.

Conventional 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs

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August 08, 2019 at 2:28 PM
Recommends Joanne L.

Mortage at Isles of Collier Preserve

Application to closing process

John's Tip: Have all documents ready, be patient with the process requirements and leave enough time to close

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 06, 2019 at 11:00 AM
Recommends Joanne L.

5958 Haiti Dr.Naples FL.34113

Joanne was very helpful,finding a loan, and answering questions for us

Robert's Tip: Save monthly bank and financial statements before applying for a mortgage

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 05, 2019 at 7:12 PM

they were amazing!

The complete team was amazing. We all worked well together and got it done.

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 04, 2019 at 10:48 PM
Recommends Joanne L.

Amazing team

The team worked really hard to help make the process go as smoothly as possible. Everyone work together to get the mortgage closed quickly.

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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