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Reviews for Joanne L. Carsillo
Outstanding
This was a very simple process thanks to Joanne for guiding us through the steps to achieve the best interest rate for our loan. We were treated with respect and the knowledge Joanne & team provided raised our confidence in their services.
Conventional 15 Year Fixed Florida
Friendly and Professional
All the staff were very professional and efficient. Joanne Carsillo could not have been better. A few last minute issues were handle without incident and our closing could not have been smoother.
Richard's Tip: Ask for Joanne Carsillo
Conventional 30 Year Fixed Florida
Nice and easy
Joanne has gone out of her way a number of times I am not all that Computer literate and she had to take time to tell me how to get information to her along with signatures and initials. Also I never had a time that If perchance she missed my call she took more than 15 minutes to get back to me.She made the entire process manageable.
VA 30 Year Fixed Florida
FBC Review
Originally when we purchased our home at The Isles of Collier Preserve, we were working with FBC on a small mortgage. I was very unhappy with the customer service we were receiving and at the last moment we switched our loan to Wells Fargo. I was a little reluctant to deal with FBC initially on this loan - based upon our prior experience. However, Joanne lived up to every commitment she made to us. We were pleased with the overall experience.
Conventional 30 Year Fixed Florida
Cole / Davis
Joanne is the best. I have used her twice personally and she also did my sons mortage. Will continue to recommend her.
Royal's Tip: If there is another home in the Greenville / Anderson SC area I would strongly recomend that you do not use Adama and Associates. The appraisial for our home had to been revised several times. He came to the house twice, and the appraisial was still filled out incorrectly which cause delay in the closing which was no fault of FBC.