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Reviews for Jay Holmes
Convenient and Amazing Communication
Jay cares enough to make sure he communicates everything. Many of us are unfamiliar with how the process works and why it works the way it does. Jay takes the time to explain any questions you may have. You are not just a number when you work with Jay.
VA 30 Year Fixed Massachusetts
The Connolly
Clear and concise, very good communication, texts and calls answered/replied to quickly, easy to work with, knowledgeable, competent and pleasant when explaining required documentation
Ann's Tip: watch the emailed videos and feel free to ask all questions- quick and concise answers
Conventional 30 Year Fixed Massachusetts
Exceptional Service
I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.
Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.
FHA 30 Year Fixed Massachusetts
Exceptional Service
I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.
Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.
FHA 30 Year Fixed Massachusetts
Jay Holmes - FBC Mortgage
Jay and his team were extremely helpful and professional throughout the entire mortgage process. Jay never hesitated to answer any question I had and always made sure to promptly return my calls if he wasn't immediately available. He took time to walk us through the numbers and explain in detail what each number represented and clarify in more layman's terms if we were confused. He was knowledgeable of the market place and his team did a great job ensuring any correspondence via email was promptly addressed.
Conventional 30 Year Fixed Massachusetts
Excellent service and partnership
My refi process was excellent, Jay took the time to review options and answer questions I had throughout the process. The attention to detail and expertise is the best I’ve experienced. I recommend Jay and FBC to others.
FHA 30 Year Fixed Massachusetts
The Best Yet
Jay Holmes, Taylor Apuzzo, Andrea Heersink, and Rich Gallagher are all most excellent to work with. Made getting a mortgage an easy experience. Thank you to all of you!
Nicholas's Tip: Keep doing what you are doing.
FHA 30 Year Fixed Massachusetts
Great experience
This was the second time dealing with FBC and Jay Holmes and both times was an absolute pleasure. Jay answers the phone or calls back very quickly. Any and all questions were answered in depth and in a way that someone who doesn’t do loans everyday could understand. Would highly recommend using him again.