Jay Holmes

98% of customers would recommend Jay Holmes

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Customer Reviews

5 of 5
89 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%
May 01, 2020 at 1:32 PM
Recommend's Jay

Great service!

So appreciative and grateful for Jay making the refinancing process so easy! He got us a great rate which dropped our monthly payments considerably.

VA Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 9:19 AM
Recommend's Jay

FBC

Great experience from start to finish

John's Tip: No tips needed. Process went very smoothly

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 11:42 AM
Recommend's Jay

Great Job

We’ve used them for 2 purchase and 2 refi transactions over the years and they have always delivered.

Steven's Tip: Have your docs ready to go get PDFs of all statements together

VA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 10:15 AM
Recommend's Jay

Convenient and Amazing Communication

Jay cares enough to make sure he communicates everything. Many of us are unfamiliar with how the process works and why it works the way it does. Jay takes the time to explain any questions you may have. You are not just a number when you work with Jay.

VA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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February 16, 2020 at 9:13 AM

The Connolly

Clear and concise, very good communication, texts and calls answered/replied to quickly, easy to work with, knowledgeable, competent and pleasant when explaining required documentation

Ann's Tip: watch the emailed videos and feel free to ask all questions- quick and concise answers

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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February 06, 2020 at 3:18 PM
Recommend's Jay

FBC Mortgage, LLC

Working with Jay and his team was great. They were extremely attentive and moved things along quickly. I would highly recommend Jay and his team at FBC Mortgage.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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January 22, 2020 at 3:48 PM
Recommend's Jay

Awesome!

Always a pleasure working with Jay Holmes and his team. Very efficient, knowledgeable and accommodating.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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January 02, 2020 at 10:13 AM
Recommend's Jay

Exceptional Service

I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.

Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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January 02, 2020 at 10:13 AM
Recommend's Jay

Exceptional Service

I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.

Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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December 02, 2019 at 12:47 PM
Recommend's Jay

refinance

everything was great and Jay always explains things and will talk to you as much as needed

Other Massachusetts
Closed on time
Responds quickly
Loan met my needs

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November 12, 2019 at 9:42 AM
Recommend's Jay

Jay Holmes - FBC Mortgage

Jay and his team were extremely helpful and professional throughout the entire mortgage process. Jay never hesitated to answer any question I had and always made sure to promptly return my calls if he wasn't immediately available. He took time to walk us through the numbers and explain in detail what each number represented and clarify in more layman's terms if we were confused. He was knowledgeable of the market place and his team did a great job ensuring any correspondence via email was promptly addressed.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 8:16 PM
Recommend's Jay

Southwood Drive

Jay is such a great help and always willing to answer any questions I might have. I appreciate his prompt responses and for always doing his best to put me at ease!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 4:21 PM
Recommend's Jay

Excellent service and partnership

My refi process was excellent, Jay took the time to review options and answer questions I had throughout the process. The attention to detail and expertise is the best I’ve experienced. I recommend Jay and FBC to others.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 4:11 PM
Recommend's Jay

The Best Yet

Jay Holmes, Taylor Apuzzo, Andrea Heersink, and Rich Gallagher are all most excellent to work with. Made getting a mortgage an easy experience. Thank you to all of you!

Nicholas's Tip: Keep doing what you are doing.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 16, 2019 at 2:44 PM
Recommend's Jay

Great experience

This was the second time dealing with FBC and Jay Holmes and both times was an absolute pleasure. Jay answers the phone or calls back very quickly. Any and all questions were answered in depth and in a way that someone who doesn’t do loans everyday could understand. Would highly recommend using him again.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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