Jay Holmes

97% of customers would recommend Jay Holmes

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Customer Reviews

5 of 5
73 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%
12 days ago at 11:15 AM
Recommend's Jay

FBC is great!

FBC and Jay Holmes went above and beyond for purchasing our first home. We received a great competitive rate and we enjoyed working with FBC. We are extremely happy!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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13 days ago at 1:43 PM
Recommend's Jay

Jay Holmes is the best

Jay is the best out there!! Jay is so helpful, you can call him anytime of the day, any day of the week and he is always so patient and answers all your questions. Jay is reassuring and calming. This can be a stressful process and Jay really does put you at ease.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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13 days ago at 11:33 AM
Recommend's Jay

Amazing customer service

I loved working with Jay. He was always available anytime of day. So easy to work with. Always answered any of my questions no matter how foolish they might have been. Would definitely recommend him to everyone. Not only did he get us a great rate in our new house he was able to help us get an amazing refinance rate on our rental property. Two mortgages in 3 days. He went above and beyond for us.

Kevin's Tip: Definitely give him a call you will not be disappointed

FHA 15 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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June 06, 2020 at 4:31 PM
Recommend's Jay

30 year refinance

30 year refinance

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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June 03, 2020 at 8:01 PM
Recommend's Jay

excellent service

Jay Holmes and his team Andrea Heersink, and Taylor Apuzzo made our first time buying as easy as possible. His team would email me daily with updates and very clear instructions on what documents i needed to provide and to make sure i fill out correctly. Jay made himself available via phone and email 7 days a week day or night.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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May 20, 2020 at 12:36 PM
Recommend's Jay

Elizabeth bramwell

Working with Taylor and Gina was a breeze! They made everything easy to understand, which is so important. Thank you to Jay and his team!

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 10:46 AM

Fantastic, and personable experience all around

Jay and his team made this process effortless on my end. Any time I had a question, Jay took the time to talk it through over the phone. Additionally, any documentation needing to be provided, or signed could be easily uploaded through the portal without hassle.

Conventional Massachusetts

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May 13, 2020 at 10:33 AM
Recommend's Jay

13 R ST

13 R ST

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 10:13 AM
Recommend's Jay

Refinance Review

This was my second time using FBC and I was just as impressed as the first time! We were able to get a very competitive rate and the processing team was always on top of what information was required at each stage. Our closing went very smoothly.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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May 01, 2020 at 1:32 PM
Recommend's Jay

Great service!

So appreciative and grateful for Jay making the refinancing process so easy! He got us a great rate which dropped our monthly payments considerably.

VA Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 9:19 AM
Recommend's Jay

FBC

Great experience from start to finish

John's Tip: No tips needed. Process went very smoothly

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 11:42 AM
Recommend's Jay

Great Job

We’ve used them for 2 purchase and 2 refi transactions over the years and they have always delivered.

Steven's Tip: Have your docs ready to go get PDFs of all statements together

VA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 10:15 AM
Recommend's Jay

Convenient and Amazing Communication

Jay cares enough to make sure he communicates everything. Many of us are unfamiliar with how the process works and why it works the way it does. Jay takes the time to explain any questions you may have. You are not just a number when you work with Jay.

VA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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February 06, 2020 at 3:18 PM
Recommend's Jay

FBC Mortgage, LLC

Working with Jay and his team was great. They were extremely attentive and moved things along quickly. I would highly recommend Jay and his team at FBC Mortgage.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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January 22, 2020 at 3:48 PM
Recommend's Jay

Awesome!

Always a pleasure working with Jay Holmes and his team. Very efficient, knowledgeable and accommodating.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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January 02, 2020 at 10:13 AM
Recommend's Jay

Exceptional Service

I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.

Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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January 02, 2020 at 10:13 AM
Recommend's Jay

Exceptional Service

I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.

Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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December 02, 2019 at 12:47 PM
Recommend's Jay

refinance

everything was great and Jay always explains things and will talk to you as much as needed

Other Massachusetts
Closed on time
Responds quickly
Loan met my needs

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November 12, 2019 at 9:42 AM
Recommend's Jay

Jay Holmes - FBC Mortgage

Jay and his team were extremely helpful and professional throughout the entire mortgage process. Jay never hesitated to answer any question I had and always made sure to promptly return my calls if he wasn't immediately available. He took time to walk us through the numbers and explain in detail what each number represented and clarify in more layman's terms if we were confused. He was knowledgeable of the market place and his team did a great job ensuring any correspondence via email was promptly addressed.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 8:16 PM
Recommend's Jay

Southwood Drive

Jay is such a great help and always willing to answer any questions I might have. I appreciate his prompt responses and for always doing his best to put me at ease!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 4:21 PM
Recommend's Jay

Excellent service and partnership

My refi process was excellent, Jay took the time to review options and answer questions I had throughout the process. The attention to detail and expertise is the best I’ve experienced. I recommend Jay and FBC to others.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 31, 2019 at 4:11 PM
Recommend's Jay

The Best Yet

Jay Holmes, Taylor Apuzzo, Andrea Heersink, and Rich Gallagher are all most excellent to work with. Made getting a mortgage an easy experience. Thank you to all of you!

Nicholas's Tip: Keep doing what you are doing.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 16, 2019 at 2:44 PM
Recommend's Jay

Great experience

This was the second time dealing with FBC and Jay Holmes and both times was an absolute pleasure. Jay answers the phone or calls back very quickly. Any and all questions were answered in depth and in a way that someone who doesn’t do loans everyday could understand. Would highly recommend using him again.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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