Jay Holmes

97% of customers would recommend Jay Holmes

Are you a customer of Jay Holmes?

Customer Reviews

5 of 5
83 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%
7 days ago at 6:13 AM
Recommend's Jay

Jay was very helpful

Jay's friendly and helpful service made the process of refinancing easy. His voicemail says if I don't call you back within 30 minutes, text me. I never once had to text. The company emails videos at each stage of process, so you know where you are & what is coming next.

Abby's Tip: It's all about the documents. Gather & send

Conventional 20 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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21 days ago at 9:34 PM
Recommend's Jay

Thank You So Much!

Jay and his team were fantastic and went above and beyond to help me through the first time home buying process. They made the loan process easy and explained everything to me every step of the way. The videos they send you throughout the whole process were extremely helpful and comforting!

Emily's Tip: None, they were great!

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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28 days ago at 3:57 PM
Recommend's Jay

Professional,friendly, helpful. Great

Jay and his team were total professionals and did everything to make my refi go smoothly and successfully. Jay is a pleasure to work with and I recommend him very highly.

Stephen's Tip: Know what you want, know what you need and listen to Jay. Get your docs in quickly and they will do the rest.

Jumbo 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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28 days ago at 3:48 PM
Recommend's Jay

Prompt service as always

Jay and his team always deliver! They were professional and courteous and it was a pleasure working with each of them on our refinance. We have worked together several times over the years whether purchasing or refinancing. I wouldn’t call anyone else but Jay at FBC mortgage!! Thank you as always!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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28 days ago at 2:38 PM
Recommend's Jay

Great as always

Everything went great. Jay is the best

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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August 26, 2020 at 4:27 PM
Recommend's Jay

Outstanding service

I couldn’t be happier with the service I received when refinancing my home. Jay made everything easy but walking us through the process and answering any question we had along the way. The entire process was nothing short of outstanding.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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July 29, 2020 at 1:44 PM
Recommend's Jay

Amazing

Always the best

Colleen's Tip: N/A

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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July 18, 2020 at 7:24 AM
Recommend's Jay

VA Refi

Jay was incredibly helpful in explaining the process as well as efficient in processing the necessary documents to get it to a extremely quick closing. Thanks again.

VA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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July 02, 2020 at 11:15 AM
Recommend's Jay

FBC is great!

FBC and Jay Holmes went above and beyond for purchasing our first home. We received a great competitive rate and we enjoyed working with FBC. We are extremely happy!

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 1:43 PM
Recommend's Jay

Jay Holmes is the best

Jay is the best out there!! Jay is so helpful, you can call him anytime of the day, any day of the week and he is always so patient and answers all your questions. Jay is reassuring and calming. This can be a stressful process and Jay really does put you at ease.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 11:33 AM
Recommend's Jay

Amazing customer service

I loved working with Jay. He was always available anytime of day. So easy to work with. Always answered any of my questions no matter how foolish they might have been. Would definitely recommend him to everyone. Not only did he get us a great rate in our new house he was able to help us get an amazing refinance rate on our rental property. Two mortgages in 3 days. He went above and beyond for us.

Kevin's Tip: Definitely give him a call you will not be disappointed

FHA 15 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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June 06, 2020 at 4:31 PM
Recommend's Jay

30 year refinance

30 year refinance

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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June 03, 2020 at 8:01 PM
Recommend's Jay

excellent service

Jay Holmes and his team Andrea Heersink, and Taylor Apuzzo made our first time buying as easy as possible. His team would email me daily with updates and very clear instructions on what documents i needed to provide and to make sure i fill out correctly. Jay made himself available via phone and email 7 days a week day or night.

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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May 20, 2020 at 12:36 PM
Recommend's Jay

Elizabeth bramwell

Working with Taylor and Gina was a breeze! They made everything easy to understand, which is so important. Thank you to Jay and his team!

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 10:46 AM

Fantastic, and personable experience all around

Jay and his team made this process effortless on my end. Any time I had a question, Jay took the time to talk it through over the phone. Additionally, any documentation needing to be provided, or signed could be easily uploaded through the portal without hassle.

Conventional Massachusetts

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May 13, 2020 at 10:33 AM
Recommend's Jay

13 R ST

13 R ST

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 10:13 AM
Recommend's Jay

Refinance Review

This was my second time using FBC and I was just as impressed as the first time! We were able to get a very competitive rate and the processing team was always on top of what information was required at each stage. Our closing went very smoothly.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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