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Reviews for Jay Holmes
Exceptional Service
I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.
Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.
FHA 30 Year Fixed Massachusetts
Exceptional Service
I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.
Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.
FHA 30 Year Fixed Massachusetts
refinance
everything was great and Jay always explains things and will talk to you as much as needed
Other Massachusetts
Jay Holmes - FBC Mortgage
Jay and his team were extremely helpful and professional throughout the entire mortgage process. Jay never hesitated to answer any question I had and always made sure to promptly return my calls if he wasn't immediately available. He took time to walk us through the numbers and explain in detail what each number represented and clarify in more layman's terms if we were confused. He was knowledgeable of the market place and his team did a great job ensuring any correspondence via email was promptly addressed.
Conventional 30 Year Fixed Massachusetts
Southwood Drive
Jay is such a great help and always willing to answer any questions I might have. I appreciate his prompt responses and for always doing his best to put me at ease!
Conventional 30 Year Fixed Massachusetts
Excellent service and partnership
My refi process was excellent, Jay took the time to review options and answer questions I had throughout the process. The attention to detail and expertise is the best I’ve experienced. I recommend Jay and FBC to others.
FHA 30 Year Fixed Massachusetts
The Best Yet
Jay Holmes, Taylor Apuzzo, Andrea Heersink, and Rich Gallagher are all most excellent to work with. Made getting a mortgage an easy experience. Thank you to all of you!
Nicholas's Tip: Keep doing what you are doing.
FHA 30 Year Fixed Massachusetts
Great experience
This was the second time dealing with FBC and Jay Holmes and both times was an absolute pleasure. Jay answers the phone or calls back very quickly. Any and all questions were answered in depth and in a way that someone who doesn’t do loans everyday could understand. Would highly recommend using him again.
Conventional 30 Year Fixed Massachusetts
Great experience.
We had a great experience with Jay and his team while refinancing our home. Everything went smoothly and we are very happy. I would highly recommend Jay!
Conventional 30 Year Fixed Massachusetts
Thank You
Great experience and awesome customer service.
Conventional 30 Year Fixed Massachusetts
Great experience refinancing with FBC!!
We refinanced on our home within the last few weeks and the entire process from start to finish could not have been any smoother! Jay and his team make this experience easy and stress free! We are previous customers of Jay and would never look anywhere else! If you would like to know you are in good hands and can trust Jay and his team then go with FBC! They will guide you through the entire process and keep you updated with every step along the way! We cannot thank you enough for your time and hard work to make this happen for us!
Conventional 30 Year Fixed Massachusetts
Matt Kennedy
Jay was excellent and helped guide us through step by step with the loan process. We were very happy.
Conventional 30 Year Fixed Massachusetts
Great all the way around
total pro.. great advice, great service
Conventional 30 Year Fixed Massachusetts
Top Notch Professionals
Jay and his assistant Don worked with us every step of the way, kept us informed with overwhelming us with details. They were pleasant, professional, and helpful every step of the way.
Stephen's Tip: Have your financial documents in place. Be organized, patient and ready.
Conventional 30 Year Fixed Massachusetts
Perfect service
Jay Holmes was the most professional and educated lender I could’ve possibly had. He made this process much easier than it was.
Tyler's Tip: Go to jay Holmes, he makes this easy
VA 30 Year Fixed Massachusetts
My Great Experience
Working with Jay and his staff at FBC was a pleasure. They made the whole process very easy for us and guided us right up to a quick 3 week closing. I will definitely recommend FBC Mortgage to friends and family
Conventional 30 Year Fixed Massachusetts
Best Loan Officer!
Jay Holmes is by far the most helpful loan officer out there! He’s always letting you know you can call him on any day and at any time to ask questions which I took him up on and he was always so nice and so helpful. He thoroughly explains things for you and made me feel safe and confident throughout the mortgage process. He is for sure the best of the best! I highly recommend you use Jay!
Conventional 30 Year Fixed Massachusetts
The best lender
Fbc mortgage really took care of me as far as setting up my loan and helping me make this dream come true. I highly recommend jay Holmes because he is and outstanding guy and treated me as if I was family. I especially liked how he broke everything down for me one step at a time, so not only did I understand but I didn’t feel like I was being rushed!
James's Tip: Looking for an honest and hardworking lender, call jay holmes
Conventional 30 Year Fixed Massachusetts
Always available to answer questions.
Jay was great, he was available at all times to answer questions and made the whole process easy and simple.
Michael's Tip: Follow the simple instructions via emails, and get the paperwork in a timely manner and it makes the whole process so much smoother.
Conventional 30 Year Fixed Massachusetts
FBC Helpfulness
Working with Jay and Donald was amazing. They made the process as smooth as possible and were always available for any needs!
Joy's Tip: Just keep up the great work!
Conventional 30 Year Fixed Massachusetts
FBC is the best!
This is the second time I've gone through Jay Holmes at FBC when I purchased a home and the entire process again, was completely seamless. Jay and Don turn what could be a very stressful process in to a very simple one. They make the loan part of the process the least stressful part of everything from start to finish. Jay is always available to talk you through any question and is very patient and helps explain everything so that you completely understand all that is happening. Don's communication is exceptional throughout this also. He sends a list of documents he will need from you along the way and as soon as you send pieces over he sends an updated list so you always know exactly where you are in the process and what they still need from you. His instructions are very clear and concise and he is extremely responsive also. Overall, there is nothing but great things to say about going through FBC, especially Jay and Don!! If I ever purchase another home I wouldn't even think twice about calling them again. Thank you very much for your hard work! Sean and Joy
Conventional 30 Year Fixed Massachusetts
Mortgage leander review
Great guy to work with.made everything easy to understand and completed every task in a timely manner
FHA 30 Year Fixed Massachusetts
Lender Review
Working with Jay and Don was great. Both are very responsive and explain everything very well! Whenever you have a question they get back to you very quickly and answer it thoroughly. Kept in the loop every step of the way.
Conventional Massachusetts
