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Reviews for Jason Stern
Richard S.
July 21, 2017 at 2:37 PM
Recommend's Jason
Re-fi with great loan offices, bad back office and management.
Loan officers are great, but the back office has no clue what they are doing. Get ready to wait and have false information sent to you. The circus of workers behind the scenes causes more issues. After you call the main office in Orlando they start to get things moving, but not until. Again the Loan Officer side is outstanding, but they are kept out of the communications loop also. This could be a great company if proper training and management to the process side of the loan was done.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.FHA 15 Year Fixed Florida
Loan met my needs
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Danny W.
June 28, 2017 at 9:38 AM
Recommend's Jason
Great
Jason was there every step of the way.
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
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