James Maddox

95% of customers would recommend James Maddox

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Customer Reviews

4.9 of 5
21 Reviews
Responsiveness 95%
Product met needs 100%
Competitive rate 100%

Reviews for James Maddox

June 08, 2017 at 9:44 PM
Recommend's James

FBC

Linder was very efficient in courteous and helped us out when asked. He explain things thoroughly and helped us meet our closing date.

Stephen's Tip: Don't be afraid to ask questions if you don't understand something

Other 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 23, 2017 at 3:52 AM
Recommend's James

Loan Services

Everyone went above and beyond to make sure that our paperwork was completed so that our closing was on time.

Brenda's Tip: None at this time.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 22, 2017 at 4:19 PM
Recommend's James

One more "Good Job"

James Maddox led us by the hand through the process from beginning to end. Everything was handles in a friendly yet professional manner and we were well pleased with everything.

Dennis's Tip: see James

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 03, 2017 at 5:15 PM
Recommend's James

Great Experience

I have been involved in such transactions for many years as a professional. This was a personal transaction. I have never seen one go any smoother or any more professional than this one did.

Ronald's Tip: Supply your loan officer with all the materials the need from you and its. Piece of cake.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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March 28, 2017 at 4:38 PM
Recommend's James

Excelente

The experience we had, was really first class. We felt like family from Day 1, and our Loan Officer was very informative and answered any questions we had. It was a very nerve wrecking thing to wait to see if you were approved. he was great to provide stories of past experiences. That almost eased my fears. Hats off to him for giving us the support we needed while going through this process. The ladies (Tonya Bonilla, Janee Wasierski) I worked with as well were always so nice and were quick to answer any questions I had as well. And made sure I understood why there were certain items being asked of.

Olga's Tip: Really, I think it could not have gone any better. You all made our dreams come true! We are certainly thankful for your company.

FHA 3/1 Adjustable Rate Mortgage (ARM) Georgia
Responds quickly
Loan met my needs

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March 27, 2017 at 2:23 PM
Recommend's James

James

James Maddox and his team, including Tanya Bonilla, were awesome! Everyone was very thorough and responded to my questions quickly. Great experience! I recommended James today 😊

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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March 02, 2017 at 10:31 AM
Recommend's James

Awesome

FBC was always very courteous and professional in my mortgage process. And they made the process go by smooth!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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January 03, 2017 at 2:13 PM
Recommend's James

Team Maddox rocks!!!!

I just want to thank Team Maddox fro everything they did for us during our home buying experience! We couldn't have asked for a more pleasant team of people to handle this with. thank you all!!

Brett's Tip: Work with your lending team not against them, get them what they need when they need it...it will only help you.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 20, 2016 at 4:25 PM
Recommend's James

Pam Plemons

James Maddox and his team took great care of us during our mortgage process. He and his team were quick to explain any confusing elements of the mortgage process making it an easy and smooth experience.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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September 14, 2016 at 12:02 PM
Recommend's James

Great Experience

James Maddox was the absolute best in helping us in our home buying process. Being in the ministry our compensation is different from conventional jobs and James was able to crunch the numbers so that we could build the hous of Our dreams!

Andrew's Tip: James Maddox is the one to choose to help you on your home loan.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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June 30, 2016 at 10:54 AM

Stephen Mohn review

This loan had some massive ups and downs. It took 3 1/2 months to get the deal closed. We had issues on top of issues with the processors namely jenny and Rachelle Rucker. They removed jenny and put rachelle on our account and somehow it was worse. She constantly requested some divorce paperwork that she said were important. When it was all said and done that document and all the time wasted on chasing down this document that was not needed at USDA we lost an entire month and almost had the sellers walk multiple times. She constantly was telling us she had filed with USDA on one day and it was actually filed on another. At one of these times we lost 5 days alone. She constantly avoided calls from me and my agent as well. By the end of the loan we had to go to her boss to get this loan done.If I had more resources I would have dropped this loan midstream and found a different provider. We had things pop up during the process that caused delays on my end but honestly im a first time home buyer and some things caught me off guard and I didnt have documentation. Overall im grateful this loan went through and im excited to be a homeowner but seriously this was the most stressful 3 months of my life dealing with this loan. I was very happy with james maddox he really did the best he could under the circumstances.

USDA 30 Year Fixed Georgia
Loan met my needs

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June 08, 2016 at 2:15 PM
Recommend's James

Problem Solver

We had the usual bumps in the road but no matter how upset I got, James and the processors remained calm and supportive. There was a lot of trouble shooting and each time a resolution.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 21, 2016 at 8:35 AM
Recommend's James

Great job!

I want to add that James did great job with the loan process. When the closing seemed like it wasn't going to happen, he went "above and beyond" to see that it did. Excellent!!

Conventional 15 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 21, 2016 at 8:11 AM
Recommend's James

mortgage

It came down to the wire on closing because of last minute documentation that was requested. Very stressful. We did mange to close, but late than originally planned.

Elizabeth's Tip: Be sure to ask about ALL potential documents needed for the load. I had to provide tax returns that had not been asked for on the day of closing.

Conventional 15 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 04, 2016 at 12:51 PM
Recommend's James

Mad Dog Rocks!!!!

Absolutely loved working with James and FBC. We had a ridiculously compressed time frame (20 days?) and a bizarre property (separate rental unit, 5 kitchens on the property) but y'all managed to make everything come together, even when the mortgage insurance company balked at the last second.

James's Tip: buy a normal house!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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April 22, 2016 at 9:23 AM
Recommend's James

always helpful

James Madox always returned phone calls immediately

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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January 27, 2016 at 2:29 PM

Professional & Friendly

James made our first time home buying experience a breeze. He explained how the whole process would work and was there to help anytime we had questions. Great guy!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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January 20, 2016 at 11:05 AM

Best Team ever!

James Maddox and Dawn Lawson were an awesome team! They were on top of everything and made the whole process easy!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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