Chelsea Nicole Smith

100% of customers would recommend Chelsea Nicole Smith

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Customer Reviews

4.6 of 5
8 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Chelsea Nicole Smith

22 days ago at 12:20 PM
Recommend's Chelsea

Would recommend this company!

We had a great experience with this company. Our property did not appraise where it should have been and we were going to walk away, but the lender worked with us on the rate even though our LTV was not where we thought it would be. The entire process went smoothly. I would say my only complaint is that sometimes I would not receive a call back in a timely manner or a call back at all and would have to email for a response. Other than that I was really happy with how things went.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 31, 2017 at 9:55 AM
Recommend's Chelsea

Great!

The process was easy and everything was done with time to spare before closing. At the closing my attorney commented on what a great rate we got.

Conventional 30 Year Fixed Illinois
Closed on time
Responds quickly
Loan met my needs

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May 24, 2017 at 2:32 PM
Recommend's Chelsea

OUTSTANDING!

Chelsea gave me a timeline and she delivered! I am still in awe at how fast my refinance took to complete. Will definitely consider them again in the future!

Vladimir's Tip: This is a two-way street. To avoid delays, be prepared to have your documents as requested.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 24, 2017 at 2:17 PM
Recommend's Chelsea

great

Thank you for the exceptional service

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 03, 2017 at 12:06 PM
Recommend's Chelsea

Easy process

Chelsea was very responsive and easy to work with.

Conventional Washington
Responds quickly
Loan met my needs

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March 31, 2017 at 2:21 PM
Recommend's Chelsea

Ok, but nightmare of a processor

Chelsea is very amicable. When I originally spoke to her, I had full confidence that everything would be smooth. It was my first home purchase and it was a bit naive to think that way. Initially, after all the documents were requested, I sent them over. Never heard back and assumed that everything was okay. Less than a week before closing, I start getting a barrage of e-mails of missing documents and how all documents were not wet-signed. I was not told everything needed to be wet-signed so I e-signed everything. No documents were checked until days before closing. The days leading up to closing, I constantly called Chelsea and Bonnie (the processor) to find out how much I had to wire for the down payment. I only had an estimate, but no one could figure out how much the exact amount was. On closing, I sent over more than what was expected to cover any unexpected costs. We obviously closed late since things weren't ready. After closing, I didn't hear anything from anyone except my realtor. I didn't know how much I needed to pay per month, who to pay it to, when to pay it. Closing was a mess and it honestly was a terrible experience for my first time buying a home. Chelsea was fine, but if you get Bonnie the loan processor, ask for a change right away. Only reason it was above 1 star was because Chelsea got me a great rate.

FHA 30 Year Fixed Washington
Responds quickly
Loan met my needs

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March 01, 2017 at 5:59 PM
Recommend's Chelsea

Great service

It was a complex very unusual loan and they did a great job problem solving and working with me.

Conventional 30 Year Fixed Illinois
Responds quickly
Loan met my needs

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February 09, 2017 at 3:40 PM
Recommend's Chelsea

Fast and precise

Most competitive rate and fees, WITH great service. My file was assigned to a processor in a half day and underwritten in less than a day. I've been in lending for over 10 years and I was impressed.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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