Bryan Royal

96% of customers would recommend Bryan Royal

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Customer Reviews

4.8 of 5
24 Reviews
Responsiveness 96%
Product met needs 100%
Competitive rate 95%

Reviews for Bryan Royal

November 03, 2016 at 10:21 AM
Recommend's Bryan

Excellent

Professional and very knowledgeable. I will highly recommend them to any of my family or friends.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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October 01, 2016 at 7:07 PM

Review

My lender wasn't great at responding to emails. Especially after we closed. I asked a question about a charge that came out of my account half a dozen times and no response. I finally emailed another person from the office that I had contact with to see if she would respond. She did and I thanked her for her response. Bryan couldn't bother to respond to me but he was quick to thank her as well. Why couldn't he respond to my question that quickly?

Wendy's Tip: Respond to new home owners that are new to the process and not sure about what they are doing. Buying a new home is scary and a big purchase. Explain things more clearly.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
USDA Florida
Closed on time
Loan met my needs

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September 29, 2016 at 10:57 AM
Recommend's Bryan

Easy To Work With

It was great to work with Bryan and his team. They handled all the necessary paperwork, (there was a lot, VA) but they made it easy. Thank you guys.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 14, 2016 at 3:03 PM
Recommend's Bryan

RE-FI

The loan process went very smooth and the turn around time from start to closing, was quick. A special thanks to Brian Royal for keeping us well informed throughout the process.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 08, 2016 at 5:46 AM
Recommend's Bryan

Amazing

They did a great job in breaking down everything for us and being patient with us

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 02, 2016 at 2:29 PM
Recommend's Bryan

Great Service!

We had an excellent experience with FBC mortgage. They were very helpful in making sure all paperwork was completed quickly and properly. It was also easy to contact the office and get quick responses. They were all very friendly and spent time answering all our questions without rushing us. We highly recommend them!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 06, 2016 at 2:15 PM
Recommend's Bryan

Fantastic Experience and Professionalism

I was a Loan Officer at one point in my life, and I can say with confidence that he is the most attentive and knowledgeable Loan Officer I have ever come across. He came highly recommended and I wasn't disappointed! His assistants/processors are great and timely as well. I will recommend FBC and specifically Bryan Royal for any mortgage related needs in the future.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 07, 2016 at 11:01 AM
Recommend's Bryan

Excellent service

Everyone I dealt with at fbc was friendly and professional and was eager to help me through the whole home buying process. I would highly recommend them.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 03, 2015 at 9:16 AM
Recommend's Bryan

Nice Experience

I enjoyed working with Bryan. He was responsive and helpful.

Conventional Florida
Responds quickly
Loan met my needs

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August 22, 2015 at 11:50 AM
Recommend's Bryan

Great experience

Bryan Royal and Loni Smith were great to work with, always returning my calls and emails. There were a few times I was about to give up, and Bryan and Loni were there to keep me going. FBC rocks!!!

Felicia's Tip: Know what's in your credit file.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 26, 2015 at 5:15 PM

Very Pleasant

I contacted FBC about refinancing my FHA loan and they did a great job. The refinance offer through Bank of America was awful compared to what FBC was able to do, and Bank of America led me in the wrong direction. Bryan Royal in the FBC Jacksonville office was extremely pleasant and easy to deal with, walking me through the whole process and keeping me updated and informed about my loan, and I would highly recommend anyone considering a FHA streamline refinance (or other loan) to go through FBC...they know what they're doing!

FHA Florida

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December 29, 2014 at 3:39 PM
Recommend's Bryan

Successful Re-finance

Re-financing a home loan can be very stressful and time consuming. FBC made this process as streamline as possible. Bryan Royal exceeded all of my expectations and personally made every effort possible to ensure I received the best rate and closed on time. I will definitely recommend FBC to my friends and will be happy to use them again in the future.

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 16, 2014 at 10:46 PM
Recommend's Bryan

Loan Officer Review

Bryan earned my respect from the beginning, and I knew my loan was in good hands. He was a privaledge to work with and would definitely look to him for another loan in the future. I highly recommend him to others, and appreciate someone with his honesty and integrity.

Kenneth's Tip: Listen to Bryan

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2014 at 1:30 PM
Recommend's Bryan

816 Elmwood street

Overall the loan process was smooth and efficient. Special thanks and appreciation is given to Bryan Royal for his expertise in preparing my paperwork and keeping me updated on the progress of the loan process.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 02, 2014 at 5:23 AM
Recommend's Bryan

JWB

Bryan was extremely helpful, professional and quick to respond.

Chad's Tip: Arrange fixed time slots for updates.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2014 at 8:24 AM
Recommend's Bryan

Reyes

The loan process was great

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 05, 2014 at 3:12 PM
Recommend's Bryan

Joel Jester Mortgage Loan

I was very happy with the service that I received during my loan application, approval, and closing process. Bryan Royal was very helpful, professional, and a great pleasure to work with. Stacy Morgan, whom I corresponded with during the loan approval process, was equally professional and helpful. I give FBC Mortgage my highest endorsement and I will not hesitate to refer any of my friends, family, or colleagues, who are in the market for a home mortgage loan.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 08, 2014 at 8:55 PM
Recommend's Bryan

review of my loan officer

Mr. Royal was always return my call proptly

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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