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Reviews for Bonnie Robey
Great Customer Service
Bonnie Robey's professionalism and knowledge made the entire loan process painless. She was always willing to spend the time needed to answer questions and provide guidance. She was very friendly and always responded promptly to emails or phone calls. Thank you Bonnie for helping us make our dream a reality!!
Conventional 30 Year Fixed Kentucky
VA Loan Refinance
We had a very good experience with refinancing our original mortgage in order to receive a lower finance rate. Bonnie Robey kept us well informed and assisted us in the entire process. She helped us get through a computer glitch (no one's fault!) until it was resolved. We very much enjoyed working with her and FBC.
Louis's Tip: Make sure that you receive the services of a loan officer such as Bonnie Robey.
VA 30 Year Fixed Kentucky
Loan Officer
fbc Mortgage is very fortunate to have Bonnie Robey. She is not only professional but also very responsive to questions and ensures that our questions were always completely answered. This was our second time to work with Bonnie and we were completely satisfied.
VA 30 Year Fixed Kentucky
Great Job by Bonnie and FBC.
My wife and I recently sold a home, purchased a home and closed on both on the same day. The entire mortgage loan process was completed in approx. 3 weeks. We moved out on a Monday, closed on both properties on Tuesday and moved in on Wednesday. Bonnie and FBC made this entire process straightforward. They were very helpful at every step of the process. Job extremely well done and much appreciated by these customers.
Conventional 30 Year Fixed Kentucky
Nice job!
Bonnie was great to work with. She made getting my home mortgage easy and quick. She kept me on track and I knew where the loan process was each step of the way. There were no surprises - everything went very smoothly.
Conventional 30 Year Fixed Kentucky
New House
Bonnie Robey is very professional and provided all the information needed to close on our house. She answered all our questions in a way we could understand. The whole process was made easier because of Bonnie and her staff!
VA 30 Year Fixed Kentucky
Very Professional
Bonnie did an excellent job of leading us through a potentially frustrating experience as we had not applied for a home loan in many years and did not anticipate all the paper work. She was always professional, thorough, considerate and very patient in seeing us through this process.
Conventional 20 Year Fixed Kentucky
Very Professional
Bonnie did an excellent job of leading us through a potentially frustrating experience as we had not applied for a home loan in many years and did not anticipate all the paper work. She was always professional, thorough, considerate and very patient in seeing us through this process.
Conventional 20 Year Fixed Kentucky
Home Mortgage
Bonnie was quick to get our pre-approval completed. Her coordination with our builder was very helpful. She kept us well informed. The FBC online system made providing documentation quick and easy.
Conventional 15 Year Fixed Kentucky
Buyer
As a buyer the process can be overwhelming at times and at other times very challenging. However, working with an efficient, professional, and courteous person such as Bonnie Robey, Cammy Nobles and FBC MORTGAGE, LLC team made the transition very pleasant.
Walter's Tip: Be patient with the loan officers, the mortgage company and yourself. Take the loan officers advice and keep document paper together and in one place. E sign as soon as email comes in. Remember ask questions if you don’t understand something before you sign. We recommend Bonnie Robey and the FBC Mortgage team to any buyer. Her experience and theirs is priceless.