Andy Dame

88% of customers would recommend Andy Dame

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Customer Reviews

4.8 of 5
50 Reviews
Responsiveness 98%
Product met needs 98%
Competitive rate 100%

Reviews for Andy Dame

15 days ago at 2:22 PM

Felt lied to

Overall, the service was no different than any other time I've refinanced. Everything was done online and that made it quick and easy. What I absolutely did not like is that I felt like I was lied to. I was told in the beginning that there would be no credit check and wouldn't you know it, there was a credit check. I was not happy but what could I do? Lo and behold what happens? ANOTHER CREDIT CHECK! And when I sent an angry email to the loan officer it was never addressed, not by phone or email. Again, what can I do about it? Nothing. So overall, if you're told you're not going to get your credit checked, expect it to be done twice.

YOLANDA's Tip: If you're told you're not going to get your credit checked, expect it to be done twice.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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17 days ago at 10:42 AM
Recommend's Andy

Loan officer

Andy gave us an extraordinary assistance until the closing; was always available and answer all of our question in a timely manner.

Ismael's Tip: Excellent customer service at every stage of the process

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 03, 2021 at 12:10 PM

Happy in Texas

Awesome customer service. This will be my second refi with FBC and the process was smooth and easy. Andrew was very professional and made the refi go a lot easier. Thank you!

VA Texas

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January 21, 2021 at 10:13 PM
Recommend's Andy

Awesome Customer Service

I have worked with Andy twice now on an FHA and now Conventional Loans. While I am learning, he is patient and thorough when explaining benefits and next steps. My recent refinance had a bunch of hiccups but Andy was able to help me get through them until getting me approved for a great rate!! If I ever need to refinance again, I will be sure to contact Matt’s team, and specifically reach out to Andy.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 13, 2021 at 4:42 PM
Recommend's Andy

Attention to Detail and Great Communication

Andy Dame shopped the best rates and kept me informed throughout the loan refinance process. He is very professional and I would recommend him without any hesitation.

Conventional Florida
Responds quickly
Loan met my needs

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December 22, 2020 at 10:21 AM
Recommend's Andy

Andy is GREAT!

Andy is a consummate professional and a fantastic person to work with. Andy made sure we were informed and stayed close with us every step of the process. Thank you Andy for making this so EASY!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 03, 2020 at 3:58 PM

No Communication

This is probably the worst refi/mortgage I’ve ever done the lack of communication from Andy was unacceptable I’ve sent him emails after emails no response called left messages no response finally when he gets close to the time where I need to close I hear from him no one told me I need to bring money to closing or why except that when I got to closing she didn’t know anything about it so I had to write and send a check through FedEx because Andy he didn’t communicate with me via phone call. I would not recommend this bank you’ve already sold my loan so it really doesn’t matter

David's Tip: I would not recommend this bank you’ve already sold my loan so it really doesn’t matter. Try being a better person and communicate with people who don’t have much knowledge on refi’s and stuff like that stay in touch with them talk to them don’t send stupid emails when they can’t see them

Other 30 Year Fixed Florida
Closed on time
Loan met my needs

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September 07, 2020 at 9:22 AM
Recommend's Andy

2nd refinance

This is our second time dealing with Andy, he is very thorough and helpful through out the whole process. Anytime we called with a question he was ther to make sure he answered to his best ability and keep us in the loop. When it comes to refinancing I will continue to use Andy and his team and will recommend him to my friends and family!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 02, 2020 at 5:01 PM
Recommend's Andy

Excellent Service

Andy helped us get the best deal that the bank offered us, always ready to answer all our doubts and questions regardless of the time. We recommend Andy 100%

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 05, 2020 at 4:02 PM
Recommend's Andy

FBC is great!

Andy Dame and FBC Mortgage are top notch mortgage lenders! One year after starting my mortgage, FBC contacted me to let me know I should refinance -- and this is going to save a lot of money! They have made the process simple and more importantly with with minimal fees impact to my total mortgage amount! I'm glad I went with them the first time!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 1:58 PM
Recommend's Andy

Refinance

Andy Dame is good !

Malcolm's Tip: Keep all your paper work !

FHA 30 Year Fixed Florida
Closed on time
Responds quickly

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July 01, 2020 at 9:32 AM

Easy Peezy

4th loan/refinance with FBC. There is a reason they are the only lender I have ever used.

Conventional Florida

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May 13, 2020 at 10:13 AM
Recommend's Andy

Awesome Refinance

I was super pleased with out streamline refinance. Our loan officer was super helpful with any questions we had along the way. I was so suprised how quickly we closed. Definitely keeping my home loan needs with FBC.

Jean's Tip: I would say to not be afraid to ask questions.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 25, 2020 at 9:55 PM
Recommend's Andy

Great experience

Overall great experience super easy!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 12:34 PM
Recommend's Andy

Refinance

We had an excellent experience in refinancing our home with FBC. Andy was very professional, knowledgable and quick to respond to any communications that we sent his way. Everything went very smoothly and we could not be happier with the entire transaction. Thank you so much for everything!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 8:21 AM
Recommend's Andy

Client satisfaction

overall the experience was great and everything was handled in a timely manner And all questions and concerns were answered

Eugene's Tip: Ask questions about anything you don’t feel is accurate and they will help you in plenty was for you to understand the whole process

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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April 21, 2020 at 8:05 PM
Recommend's Andy

Easy transaction, quick turn around

Andy was great to work with, super easy to deal with...quick turn around time!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 09, 2020 at 11:46 AM
Recommend's Andy

Amazing

Andy was extremely helpful throughout the process and could not have made things easier

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 19, 2020 at 1:46 PM
Recommend's Andy

Greatful

Andy have been working with us for almost two years now. He have reached out to us to offer tools that will help us and has been there with us all the time. Making everything so easy and efortles.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 26, 2019 at 2:01 PM
Recommend's Andy

More than excellent

Andy was very attentive with a positive atitude. He knows his products very well and he answered all my questions. He worked with me step by step during this process. I am already talking about him with all my friends and family.

Joysee's Tip: Andy answers all the time, if he is not available right away, he will call back in a timely manner. Loan mortgages process are tedious, we (clients) need loan officers like Andy. :-)

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 26, 2019 at 1:00 PM
Recommend's Andy

Review a Lender or Loan Officer

Review a Lender or Loan Officer

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 13, 2019 at 12:16 PM
Recommend's Andy

loan

very helpful and I will do business with him again

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 06, 2019 at 6:37 PM

Easy Process - love FBC!

They do a great job always and made the refi on our house so easy!

VA Florida

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November 06, 2019 at 2:21 PM
Recommend's Andy

Professional On Time Service

Andy was able to assist us with the refinance of our mortgage. He reached out to us about the no brainer cost savings. He was always around to answer questions and guide us through the process. I would definitely recommend his services.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 24, 2019 at 11:37 AM
Recommend's Andy

Refinance

Easy to work with, information was regularly communicated

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 19, 2019 at 10:20 AM
Recommend's Andy

Great experience

Great experience working with Andy. Professional and answered all our questions.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 16, 2019 at 11:46 AM
Recommend's Andy

Great service

Easy to close

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 02, 2019 at 5:09 PM
Recommend's Andy

Great Refinance

Andy Dame of FBC helped me with a VA Refinance and it the whole process was quick and painless. I would work with FBC in the future.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2019 at 10:44 AM
Recommend's Andy

Persistent

Compromise on lowering my interest rate. Thank You!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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