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Reviews for Andy Dame
Easy Process
Andy did a terrific job guiding us through the re-fi process. he was very responsive to our calls and questions.
Conventional 30 Year Fixed Florida
Roy Junior Burris
Everything went well and on time very professional.
VA 30 Year Fixed Georgia
Awesome Company
Andy and FBC were friendly, knowledgeable, and efficient. They were able to get our refi done with the lowest rates and costs. Kept us in the loop the entire process and made everything easy. Definitely recommend.
Conventional 30 Year Fixed Florida
Felt lied to
Overall, the service was no different than any other time I've refinanced. Everything was done online and that made it quick and easy. What I absolutely did not like is that I felt like I was lied to. I was told in the beginning that there would be no credit check and wouldn't you know it, there was a credit check. I was not happy but what could I do? Lo and behold what happens? ANOTHER CREDIT CHECK! And when I sent an angry email to the loan officer it was never addressed, not by phone or email. Again, what can I do about it? Nothing. So overall, if you're told you're not going to get your credit checked, expect it to be done twice.
YOLANDA's Tip: If you're told you're not going to get your credit checked, expect it to be done twice.
VA 30 Year Fixed Nevada
Loan officer
Andy gave us an extraordinary assistance until the closing; was always available and answer all of our question in a timely manner.
Ismael's Tip: Excellent customer service at every stage of the process
Conventional 30 Year Fixed Florida
Happy in Texas
Awesome customer service. This will be my second refi with FBC and the process was smooth and easy. Andrew was very professional and made the refi go a lot easier. Thank you!
VA Texas
Awesome Customer Service
I have worked with Andy twice now on an FHA and now Conventional Loans. While I am learning, he is patient and thorough when explaining benefits and next steps. My recent refinance had a bunch of hiccups but Andy was able to help me get through them until getting me approved for a great rate!! If I ever need to refinance again, I will be sure to contact Matt’s team, and specifically reach out to Andy.
Conventional 30 Year Fixed Florida
Attention to Detail and Great Communication
Andy Dame shopped the best rates and kept me informed throughout the loan refinance process. He is very professional and I would recommend him without any hesitation.
Conventional Florida
Andy is GREAT!
Andy is a consummate professional and a fantastic person to work with. Andy made sure we were informed and stayed close with us every step of the process. Thank you Andy for making this so EASY!
VA 30 Year Fixed Florida
No Communication
This is probably the worst refi/mortgage I’ve ever done the lack of communication from Andy was unacceptable I’ve sent him emails after emails no response called left messages no response finally when he gets close to the time where I need to close I hear from him no one told me I need to bring money to closing or why except that when I got to closing she didn’t know anything about it so I had to write and send a check through FedEx because Andy he didn’t communicate with me via phone call. I would not recommend this bank you’ve already sold my loan so it really doesn’t matter
David's Tip: I would not recommend this bank you’ve already sold my loan so it really doesn’t matter. Try being a better person and communicate with people who don’t have much knowledge on refi’s and stuff like that stay in touch with them talk to them don’t send stupid emails when they can’t see them
Other 30 Year Fixed Florida
2nd refinance
This is our second time dealing with Andy, he is very thorough and helpful through out the whole process. Anytime we called with a question he was ther to make sure he answered to his best ability and keep us in the loop. When it comes to refinancing I will continue to use Andy and his team and will recommend him to my friends and family!
VA 30 Year Fixed Florida
Excellent Service
Andy helped us get the best deal that the bank offered us, always ready to answer all our doubts and questions regardless of the time. We recommend Andy 100%
FHA 30 Year Fixed Florida
FBC is great!
Andy Dame and FBC Mortgage are top notch mortgage lenders! One year after starting my mortgage, FBC contacted me to let me know I should refinance -- and this is going to save a lot of money! They have made the process simple and more importantly with with minimal fees impact to my total mortgage amount! I'm glad I went with them the first time!
VA 30 Year Fixed Florida
Refinance
Andy Dame is good !
Malcolm's Tip: Keep all your paper work !
FHA 30 Year Fixed Florida
Easy Peezy
4th loan/refinance with FBC. There is a reason they are the only lender I have ever used.
Conventional Florida
Awesome Refinance
I was super pleased with out streamline refinance. Our loan officer was super helpful with any questions we had along the way. I was so suprised how quickly we closed. Definitely keeping my home loan needs with FBC.
Jean's Tip: I would say to not be afraid to ask questions.
FHA 30 Year Fixed Florida
Great experience
Overall great experience super easy!
VA 30 Year Fixed Florida
