Ana Maria Tcherassi-Stark

96% of customers would recommend Ana Maria Tcherassi-Stark

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Customer Reviews

4.9 of 5
27 Reviews
Responsiveness 100%
Product met needs 96%
Competitive rate 96%
Real Estate Pro Reviews 1

Reviews for Ana Maria Tcherassi-Stark

2 days ago at 6:13 PM
Recommend's Ana Maria

275 Silas Ct

10

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 08, 2017 at 10:42 PM
Recommend's Ana Maria

Home Loan

Ana Maria was very professional at all times and very responsive to all my e-mails. She made the process done in time. I will recommend her and use her myself again as well in the near future!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 01, 2017 at 9:40 AM
Recommend's Ana Maria

Elizabeth's review

Anna Maria & her staff are the best in their field. They were with me all the way and right on time..As what all my friends say...and its true! Excellent service....I salute you all..Anna Maria, Lisa Stewart & Stephanie!!! ...Elizabeth G.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 27, 2017 at 12:09 AM
Recommend's Ana Maria

Ana maria

Ana Maria su atencion fue excelente. Siempre estubo pendiente de nosotros.oportuna. efectiva. amable.estamos muy agradecidos con uds y ella. y muy felices en nuestra casa

Julio's Tip: Se los recomiendo

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 26, 2017 at 5:29 PM
Recommend's Ana Maria

Rockstar!

Ana & Stephanie, are awesome! Very helpful, respectful, have and tons of patience, and honest about it too. Thank you so much.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 25, 2017 at 5:59 PM
Recommend's Ana Maria

Home Loan

Ms. Stark was excellent. She was on top of everything and never missed a beat. She was available to assist us whenever we had a question or concern. If it would not have been for her attentiveness to every detail, commitment, and constant communication with us, I don't think we would made it through the process. Thanks to her we are the owners of our new home.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 25, 2017 at 3:06 PM
Recommend's Ana Maria

Amazing Job!

This was my first home purchase, and Anna Maria went above and beyond to make our dream a reality. I'm self employed so needless to say it required a unique effort from a loan officer and Anna Maria got it done! Thank you for everything.

Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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April 18, 2017 at 3:07 PM
Recommend's Ana Maria

Excellent customer service

Ana Maria is a true professional. She was very informative and always seemed to have our best at interest at heart. She was very calm and reassuring through the entire process. She also always responded to any emails or calls within a timely manner. We appreciated the time and effort she put into our file.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 13, 2017 at 2:08 PM
Recommend's Ana Maria

EXCELLENT SERVICE – VERY PROFFESSIONAL

I was very impressed with Ana Maria from my initial introduction. She explained the process very clearly and stayed with me through to the end. During the process we had many things to do at the last minute to be on time for our closing date. Ana Maria was always there for me on a daily basis coordinating and answering my calls e-mails and messages promptly .She always kept me updated with my status or any future needs so that I had time to prepare and respond. She was excellent in my opinion and I would not hesitate in recommending her to assist you with a mortgage. I will be definitely be contacting her again when I buy my next home. Thanks Ana Maria

Other 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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March 23, 2017 at 7:44 PM
Recommend's Ana Maria

BEST CUSTOMER SERVICE!!!

Nothing better than feeling that you are working with someone that you can really trust, that is always willing to go the extra mile to help you and that's Ana Maria! She worked very closely with us and always kept us informed of the entire process even on her days OFF, she made herself available. It wows me how professional and dedicated she is. She made this process easier and not so overwhelming. I will highly recommend Ana Maria for loans needs. Thank you Ana Maria!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 09, 2017 at 7:40 PM
Recommend's Ana Maria

Excellent and prompt service !

Ana Maria was extremely helpful in organizing an expedited process to get the mortgage loan approval ready for the target closing date of Feb 28 (less than 25 days from the application initiation)

Francisco's Tip: The key is open and continuous communication. She provided us an effective coaching to complete the complex documentation related to our application.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 22, 2017 at 10:46 AM
Recommend's Ana Maria

Great Service

Everyone was willing to help and answer any questions I had. They were very understanding and helpful considering this was my first home purchase

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 01, 2017 at 4:30 PM
Recommend's Ana Maria

Lopez loan

We were very pleased with our loan processor and staff they were all very professional

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 21, 2016 at 12:09 AM

Look for an honest professional

Since the first day, I've got promised that never got, all the process was lie after lie, wanted to quit and recover my deposit, but couldn't. all was a Horrible nightmare!

Reynaldo's Tip: Try to avoid this person, if you are dealing with her, ask her to write and sign all what not are sure of, other wise she will deny it

Conventional 30 Year Fixed Florida
Responds quickly

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November 05, 2016 at 1:04 PM
Recommend's Ana Maria

Excellent Service

Ana Maria was very professional at all times and very responsive and answered all my questions! My loan approval went very smooth and without any problems! She made the process as easy as she could possibly do! I will recommend her and use her myself again as well in the near future!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 03, 2016 at 1:01 PM
Recommend's Ana Maria

Extremely Helpful and Efficient

The Loan Officer and her support group were fantastic and always went out of their way to help me. They answered all my questions and always worked at a very high skill level. The explainations were complete and understandable. I cannot thank them enough.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 21, 2016 at 2:52 PM
Recommend's Ana Maria

Superior Service

Ana Maria Tcherassi-Stark delivers superior service with prompt responses and is extremely through. She has my best interest in mind by recognizing I qualified for the VA loan and secured a loan for me a 30 yr fixed at 4% with no money down. Previous loan officers I’ve worked with always avoided handling VA loans because it was unfamiliar and time consuming. Also, Ana Maria is honest and did not try to skim off the top by adding a few points to the interest rate. I was impressed with her care and attention to my loan. It was especially complicated because there were a lot of barriers to address. I had to work with the United States Marine Corps to get proof of eligibility of service, in addition to challenges with the Sellers with inspection delays, undisclosed information which made us walk away from the home (which we came to a solution for) and even communication delays for setting up a closing date. Due to the Seller's mishandling of information, Ana Maria and loan processer had to scramble to work 10-13 hour days to meet the close date. Ana Maria elegantly handled the difficulties and lessened my burden. She also processed the loans with the same care given to a family member. I highly recommend Ana Maria Tcherassi-Stark.

Catherine's Tip: If you are looking for a honest loan officer and/or one that is responsive and thorough, then contact her.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 15, 2016 at 1:23 PM
Recommend's Ana Maria

Professional with an extraordinarily high real estate IQ

Ana Maria Tcherassi-Stark is a professional with an extraordinarily high real estate IQ and exceptional customer service skills. I commend her for the patience and focus she demonstrated to accomplish a successful closing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 11, 2016 at 8:29 AM
Recommend's Ana Maria

Builder Partner

I have been working with Ana Maria for nearly 4 years. She conducts herself with the utmost professionalism, can-do attitude, and patience! She is the only loan officer I would personally want to do my next loan.

Jessica's Tip: Extremely well versed in what can be accomplished.

Other Other Florida
Closed on time
Responds quickly
Loan met my needs

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February 24, 2016 at 4:13 PM
Recommend's Ana Maria

Could not have gone better!

Ana Maria worked hard to make our homeownership dream come true. I would definitely recommend her for your loan needs.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 15, 2016 at 8:33 AM
Recommend's Ana Maria

Home loan

Ana Maria was attentive and paid attention to all of our needs. Her return calls were always prompt and she explained the processes/requirements for a mortgage with a pool as well as for a mortgage that doesn't include a pool. She would go above and beyond to address any questions or concerns we had and I would definitely work with her in the future.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 01, 2015 at 9:47 AM
Recommend's Ana Maria

HOME LOAN

This experience was very normal due to the efforts of my loan officer. She remained zealous and provided all the feed back necessary to make the application process as simple as possible. All my phone calls were returned in a timely fashion and she addressed all my concerns. She was always available and provided options for my course of action. She offered knowledge in my decisions and provided speedy feed back. Ana Maria Tcherassi-Stark is a great loan officer and i will recommend her to others in the future.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 28, 2015 at 2:17 PM
Recommend's Ana Maria

Bright line Title

Ana Maria was extremely professional and very easy to work with.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 07, 2014 at 7:22 AM
Recommend's Ana Maria

Wonderful Service

We have had two other homes, both new builds in the State of Florida. At the time we were considered Foreign Nationals and we did not have US Social Security Numbers, we worked on board cruise ships, we had steady income and the mortgage process at the time was not too difficult. When we wanted to buy in the Tampa area we had been off the ships for 3 years, husband had been working at his work for one year on tip based employment and wife, self employed for 3 years. No one could help us. Even though our credit was very high. We understood it was not an easy situation, but Ana Maria was willing to take on the challenge and guided us through the whole process. We followed all the instructions and collected and passed on all information requested in a timely manner. In the end we got our mortgage and our house. Thanks to Ana Maria for going the extra mile.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 07, 2014 at 7:22 AM
Recommend's Ana Maria

Wonderful Service

We have had two other homes, both new builds in the State of Florida. At the time we were considered Foreign Nationals and we did not have US Social Security Numbers, we worked on board cruise ships, we had steady income and the mortgage process at the time was not too difficult. When we wanted to buy in the Tampa area we had been off the ships for 3 years, husband had been working at his work for one year on tip based employment and wife, self employed for 3 years. No one could help us. Even though our credit was very high. We understood it was not an easy situation, but Ana Maria was willing to take on the challenge and guided us through the whole process. We followed all the instructions and collected and passed on all information requested in a timely manner. In the end we got our mortgage and our house. Thanks to Ana Maria for going the extra mile.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
February 09, 2014 at 12:20 PM

Oustanding Service

Ana Maria was able to help our clients when others were not. She not only worked closely with our buyers, but kept us informed as to the steps in the process the entire way. Closing was smooth and on time with out a hitch. I have and will continue to highly recommend her to future clients. Thank you Ana Maria!

FHA Florida

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