Be Aware

I decided to use Jet Mortgage for my new build to take advantage of the closing cost credit. Jet is also owned by my builder (Dream Finders) so I ASSUMED the communication between the two departments would be great. The day before my scheduled closing I got a call from the loan officer stating that I would not be able to close because my loan had not reached final approval at the terms originally agreed upon. Long story short Jet used a 3mo old credit report and NEVER LET ME KNOW THERE WAS ANY ISSUE WITH MY LOAN. Since this was the day before closing I had utilities in the home on in my name and ended my lease on my temp apartment. I had to go back to my home state of KY for a month to live with my friend while they corrected their mistake. Luckily I could work remotely. Looking back on the entire incident, conversations I've had with people in real estate as well as things that were said to me by employees of Dream Finders it is my belief that the bungling of my loan and keeping me in the dark on it was an attempt to cancel my contract on the house and put it on the market for a much higher price. I was prepared to sue if that would have happened. Even after all their mistakes I had to write the CEO, COO, Director of Sales and Executive assistant with a timeline of what happened and let them know I had emails and text to back up everything I was saying before I could get semi daily updates on the status of my loan.

Akmal's Tip: Don't take for granted that they are there to help you. They are there to make money and selling the house for top dollar likely takes priority over who they are selling it to.

FHA 30 Year Fixed Florida

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Wonderful Service

Amanda Solari herself was attentive, informative, and very easy to work with.

Chastity's Tip: When they ask for documents be as organized as possible and send them over together. It makes your life and theirs so much easier!

Conventional 30 Year Fixed Florida

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It all worked out in the end

Our experience was a little stressful because we didn't know if we were going to close until the last minute but it all worked out in the end and Amanda was able to get us across the finish line.

Conventional 30 Year Fixed Florida

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