Review Detail
Lender
FBC Mortgage, LLC
Loan Officer
Carl Hendrix
Reviewer:
Chris G
Rating
"Stellar Team to work with"
This is the second time i have worked with Carl and his team. Carl, Michelle Heller and Jennifer Collins are a tremendous group. VERY communicative I never found myself waiting around for answers. They always took the time to make sure i was up to date and i understood what was going on. Could not ask for better
Post Date:
9/30/2016
Review Questions and Answers
Loan Type Conventional
Loan Term 30 Year Fixed
When did you close the loan?
Processor on Loan
Do you feel you received a competitive rate? Yes
How did you hear about your lender? Past Customer  
Did your loan close on time? Yes
Was your loan program appropriate for your needs? Yes
Was your call returned in a timely manner? Yes
How likely are you to recommend your loan officer to others? Very likely
How likely are you to recommend the loan processor? Very likely
How satisfied were you with the processing of your loan? Very satisfied