Review Detail
Lender
FBC Mortgage, LLC
Loan Officer
Scott Hoag
Reviewer:
Natalie D
Rating
"Superb Service!!"
What can I say about Scott. I was stuck with a lender who was not meeting any of my contractual deadlines. It looked like I would end up needing an extension on my closing date as well. I spoke to Scott Hoag at FBC and he immediately took an interest in helping me switch lenders and get into my new home. Scott serviced my loan and I was able to close on my loan in just two weeks after switching lenders!!!!!!! He is not only a great loan officer but he takes the time to call and make sure that all your questions are answered. You actually feel like a friend rather than just an applicant for a mortgage loan. Great job Scott and keep doing what you do best!!!!!
Post Date:
9/29/2016
Review Questions and Answers
Loan Type Conventional
Loan Term 30 Year Fixed
When did you close the loan? 0 – 3 Months Ago
Processor on Loan Scott Hoag
Do you feel you received a competitive rate?
How did you hear about your lender? Realtor  
Did your loan close on time?
Was your loan program appropriate for your needs? Yes
Was your call returned in a timely manner? Yes
How likely are you to recommend your loan officer to others? Very likely
How likely are you to recommend the loan processor? Very likely
How satisfied were you with the processing of your loan? Very satisfied