Ed Ross

100% of customers would recommend Ed Ross

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Customer Reviews

5 of 5
5 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Ed Ross

November 16, 2014 at 12:19 PM
Recommend's Ed

Awesome Job!!

Our experience with this loan officer was fabulous! We couldn't have asked for better. From the get go he educated us about the type of loan we were shopping for (a mortgage with a home renovation option through Fannie Mae) and ended up putting us into a product that was appropriate for us. We had never done a loan like this before and were a little uneasy at first because we weren't sure of the process, but Ed guided us through step by step. He made it so easy. What we liked most was his responsiveness and knowledge. We highly recommend Ed Ross and FCB to anyone purchasing a home.

Brian's Tip: Do your research and be prepared with your documentation. Always respond in a timely manner to requests so that you close on time. If you aren't sure about something, ask questions until you understand.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 31, 2013 at 5:18 PM
Recommend's Ed

Great service and even better attitude

Ed was very Knowledgeable and understanding throughout the entire process of securing my wife and my new mortgage. We are first-time homebuyers and are greatly appreciative of the level of service and professionalism we received from FBC mortgage.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 05, 2013 at 10:41 AM
Recommend's Ed

Loan Review

Overall good experience. Ed was helpful and very punctuation to all emails/calls throughout the entire process.

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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August 01, 2013 at 7:55 AM
Recommend's Ed

Very Happy Home Owner

We had a great experience with Ed Ross. He was honest with us at every moment of our process. If we had a questions he was more then happy to answer us. Overall we are very please with the whole FBC family. Thank you Ed and Jennifer for all your help.

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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July 15, 2013 at 11:22 AM
Recommend's Ed

Outstanding customer service

FBC was extremely responsive to my needs as a mortgage consumer. This new real estate market is bizarre to say the least. Despite several bumps in the road with sellers and contract issues, my loan officer was always responsive and handled the issues competently and professionally.

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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