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Reviews for Alfredo Rodriguez
Unsatisfied
I, as well as my realtor, were repeatedly told everything was fine and we would be ready to close on time. With 2 business hours to our closing time, I received a call while driving cross country, through the mountains with a 3 year and was told that more information was necessary. At that time, all my belongings, including the documents Pam was requesting, were buried deep in a trailer ready to be moved into our new home. Our loan closed 25 hours late. We were forced to stay overnight at a friend's home, and to board our dogs in a kennel. This cost us over $100. Additionally, we were unable to return our trailer on time due to the delayed closing. This cost us $70. We were forced to incur extra expenses and stress unnecessarily. This is because Pam waited until the last minute to handle our paperwork and get it to the underwriter for review. I can't understand how any company can find this acceptable. I would NEVER recommend this company to a friend.
Holly's Tip: Choose someone else
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We regret any miscommunication. We will use this experience as a training opportunity for our company.FHA 30 Year Fixed Florida
